LaFontaine Buick GMC of Dearborn

Thank you to everyone at GMC Dearborn but a huge shout out and thanks to Ahmed and Chris in the service department. Not only did they get my truck fixed way quicker than I thought possible they kept me in out and thanks to Ahmed and Chris in the service department. Not only did they get my truck fixed way quicker than I thought possible they kept me informed throughout the entire process. I can’t recommend them enough. Thank you so much! More

I was happy to get a car but it has been horrible since. Within 3 days, I had issues with the AC and have taken it twice to be told that I have to deal with it because they can't find an issue. Will not be Within 3 days, I had issues with the AC and have taken it twice to be told that I have to deal with it because they can't find an issue. Will not be back unless I get a new car for the same price as what I'm paying for a used. I thought this was going to be great but it isn't. More

I've worked with Daniel D. for a long time, and he always makes it a quick and easy process. for a long time, and he always makes it a quick and easy process. More

They were very helpful and welcoming. Made sure everything worked out for me in every way possible Made sure everything worked out for me in every way possible More

Great customer service. They got us exactly what we were looking for in our new vehicle They got us exactly what we were looking for in our new vehicle More

Kenny was transparent from start to finish. He kept in constant communication throughout the entire process via text and phone. He inquired about what features were important to me. He listened He kept in constant communication throughout the entire process via text and phone. He inquired about what features were important to me. He listened to what I wanted and needed. He took me serious as a female buyer which I never experienced at other dealers. He arranged for the car with my exact specifications to be transported to the dealership for me and cleaned before I arrived. He worked to get me a competitive offer on my trade-in. He completed most of the clerical work before I arrived, saving me time. Everything was laid out neatly and very well organized when I arrived. He broke all the numbers down as many times as needed to know where monies, promotions and adjustments were applied. He even texted me happy birthday a week later. I truly felt like family. More

BEWARE! !! BEWARE!!! LaFontaine GMC are absolute criminals in every sense of the word! Reserved two Hummer SUV's over two years ago through the GMC reservat !! BEWARE!!! LaFontaine GMC are absolute criminals in every sense of the word! Reserved two Hummer SUV's over two years ago through the GMC reservation bank and was told on multiple occasions there would be no market adjustment when the Hummers came in. Called to check the status this afternoon and was told there is now an enormous $25,000 market adjustment on each of my Hummer orders now that they are in their system, without the ability for me to change the dealer. I flat out got conned by this dealer. The sales manager Daniel Dimitrievski was less than helpful and very arrogant. Could care less! Please do yourself a favor and look elsewhere when selecting a GMC dealer. There are many wonderful honest dealers out there. Luckily for me, I employ a large social media department within my company that will be sure to get the word out about the dirty practices of LaFontaine. More

BEWARE! !! BEWARE!!! LaFontaine GMC are absolute cons in every sense of the word! Reserved two Hummer SUV's over two years ago for my company through the G !! BEWARE!!! LaFontaine GMC are absolute cons in every sense of the word! Reserved two Hummer SUV's over two years ago for my company through the GMC reservation bank and was told on multiple occasions there would be no market adjustment when the Hummers came in. Called to check the status this afternoon and was told there is now a ridiculous $25,000 market adjustment on each of my Hummer orders now that they are in their system, without the ability for me to change to a respectable, honest dealer. I would have never chosen a dealer with such fraudulent business practices, especially when four weeks ago when officially submitting my order, we went over pricing. Never a mention of the $25K markup, I even asked again. They waited for my orders to be locked in at their dealership before implementing this markup. I flat out got conned by this dealer. The sales manager Daniel Dimitrievski was less than helpful and very arrogant. Could care less about the situation! Stated it was not his decision. Please do yourself a favor and look elsewhere when selecting a GMC dealer. I was told by Daniel, this markup is going to be the norm across the whole LaFontaine dealership franchise. There are many wonderful honest dealers out there. Luckily for me, I employ a large social media department within my personal company that will be sure to get the word out about the dirty practices of LaFontaine in addition to reaching out to my connections within the hierarchy of GM. More

MELISSA WAS GREAT! She made me feel comfortable through the entire sale. She was open and easy to talk to and went out of her way to make sure I was happy with every de She made me feel comfortable through the entire sale. She was open and easy to talk to and went out of her way to make sure I was happy with every detail. DEFINATELY will be a repeat customer PLUS I am referring her to all my friends. More

Most disgusting scam artists I have ever met in my life!!! Liars !! Cheating and tricking people into leases with accident history and documenting the vehicle as a DEMO!! Do not use them !!!! life!!! Liars !! Cheating and tricking people into leases with accident history and documenting the vehicle as a DEMO!! Do not use them !!!! More