LaFontaine Buick GMC of Ann Arbor - Service Center

Fantastic Very fast and friendly, I called about more information about my car codes. Andrew was more than helpful in alerting me about the FOUR recalls on my 2 Very fast and friendly, I called about more information about my car codes. Andrew was more than helpful in alerting me about the FOUR recalls on my 2003 pontiac vibe. I was able to make it in the very next morning! In and out of the dealership and enterprise in 30 minutes. I am a female so not knowing much about cars I was greatly informed of everything I should know and what is going on with my car. For a decent price I am also getting an inspection on the computer in my car. Very satisfied! Thank you Andrew. More

Great service, friendly staff very helpfull Just a great dealership all around from sales to service. Great people to deal with. Would recommend dealing with all aspects of buying a car and esp Just a great dealership all around from sales to service. Great people to deal with. Would recommend dealing with all aspects of buying a car and especially the service after the fact. More

Friendly service always makes for a good experience Always friendly service. I very much appreciate that. I was disappointed that the $9.95 oil change had gone up to $29.99, but the cost of the head Always friendly service. I very much appreciate that. I was disappointed that the $9.95 oil change had gone up to $29.99, but the cost of the headlight replacement came in under what was estimated. I was a little surprised that my car was not in a service bay approximately one hour after I had checked in bu Jen Coselman made sure the technicians got it into the service bay once I noted my concern about the delay. Cookies in the waiting area were delicious treats to tide me over during the dinner hour on the dealearship's late night. I was sorry they were all of popcorn. Always a treat too. When I asked if there was any decaf coffee, a gentleman actually made a cup for me in his personal Keurig. That was above and beyond what I expected. Thank you. More

very pleasant and nice people. Very competent. they took me on time despite the fact that there were many cars there waiting for service,The staff was very pleasant and cordial. It was not a long w they took me on time despite the fact that there were many cars there waiting for service,The staff was very pleasant and cordial. It was not a long wait to have my service done. Good job. More

Wonderful Experience LaFontaine has a great customer experience. I recently had my oil changed, tires rotated, and windshield crack filled and all in just over 1 hour. T LaFontaine has a great customer experience. I recently had my oil changed, tires rotated, and windshield crack filled and all in just over 1 hour. They also have a great waiting lounge for the working class. I would highly recommend them. More

trim replacement They ordered the parts required. Called to set install appointment when parts arrived. Install parts in 30 minutes. In and out in my requested time They ordered the parts required. Called to set install appointment when parts arrived. Install parts in 30 minutes. In and out in my requested time frame. More

Oil Change for Verano I set up my appointment online a few days in advance. I got to the dealership and was approached by Craig instantly. He brought my car in, showed me t I set up my appointment online a few days in advance. I got to the dealership and was approached by Craig instantly. He brought my car in, showed me to the waiting area, and came back in to get me. This was all within 30 minutes. It was definitely a great first impression! I will be back for my next oil change/service need. More

Quick oil change and tire rotation. This was the quickest oil change and tire rotation that I have ever received there. I was only able to finish one cup of coffee and two cookies. This was the quickest oil change and tire rotation that I have ever received there. I was only able to finish one cup of coffee and two cookies. More

Oil Change for Enclave I called to set up an appointement and was able to drop my car off the night before and they performed the work and had it done for me the next day! I called to set up an appointement and was able to drop my car off the night before and they performed the work and had it done for me the next day! More

Brakes Ended up being a lot more than brakes, costlier than expected, and took longer than promised. I've been going to this dealer almost exclusively, but Ended up being a lot more than brakes, costlier than expected, and took longer than promised. I've been going to this dealer almost exclusively, but will now shop around more first. More