LaFontaine Buick GMC of Ann Arbor

Excellent Customer Service I was looking to lease a new Buick Verano and was in contact with my local dealership. After seeing a Lafontaine dealership commercial I decided to lo I was looking to lease a new Buick Verano and was in contact with my local dealership. After seeing a Lafontaine dealership commercial I decided to look up their website. I contacted them and they were very helpful and friendly. They went out of their way to keep me informed and were very patient. There were no surprises and they stood by their word. I decided based on the superior customer service I received that it was worth the 40 minute drive to lease the new Buick Verano from them instead of staying local. I am VERY pleased with my new vehicle and will highly recommend them to others. More

Great Service / Good Prices I was very pleased with the service we received. Jason Law was quite courteous and respectful and was very prompt on answering any phone messages we l I was very pleased with the service we received. Jason Law was quite courteous and respectful and was very prompt on answering any phone messages we left. Unfortunately the dealerships in the Bay City and Saginaw area are not willing to give as good of a deal on a used vehicle. It was well worth the almost 2 hour drive. I would refer my friends and family and I would return to LaFontaine in the future! More

Each time I come in for a Recall, oil change or repair, your service is great. Everyone is friendly and always has a smile on their face! I will continue to recommend friends and family to La Fontaine! your service is great. Everyone is friendly and always has a smile on their face! I will continue to recommend friends and family to La Fontaine! More

Best dealership all around in my 50 years of driving!! The sales staff especially our salesman Eric Butler is attentive, courteous, works like the dickens to get what you want and need. The follow up is The sales staff especially our salesman Eric Butler is attentive, courteous, works like the dickens to get what you want and need. The follow up is phenomenal. Their service manager Craig is right on target about your needs and making sure you are not inconvenienced. Every call from the beginning to the last has never gone unanswered, delayed or unattended-which is the norm for other Dealerships and business's nowadays. Thank You Lafontaine for your genuine, perfect business standards. Barbara Mary A. More

Jason went the extra mile for us. We purchased an used Buick century for our grand daughter. Jason was very professional and listened to us. It was her first car, we wanted something reasonably dependa Buick century for our grand daughter. Jason was very professional and listened to us. It was her first car, we wanted something reasonably dependable for her. Jason took the necessary time we needed to help us make our decision. We will gladly recommend Jason and La Fontaine Buick to our friends and family. Thank you again Jason, Jim and Delores Cole.. More

GMC Sierra service I have been coming to Lafontaine of Ann Arbor since they have opened a little over 2 years ago. each visit is met with a very customer service focuse I have been coming to Lafontaine of Ann Arbor since they have opened a little over 2 years ago. each visit is met with a very customer service focused team, ensuring your vehicle is serviced in a timely manner and all work is thoroughly explained. While not pleasant to have to drop $$$ on any work, it is eased knowing that the work is done right the first time. More

I highly recommend this dealership and was very satisfied when I left driving in a used “Like-New” vehicle. I'm only 18 years old, in college full-time and work full-time. I have zero credit and had no luck when I left driving in a used “Like-New” vehicle. I'm only 18 years old, in college full-time and work full-time. I have zero credit and had no luck at other dealerships. GMC Buick LaFontaine took really good care of me and my ridiculous expectations were taken serious. I wanted a nice and reliable car that would fit into my budget with low miles. Other dealerships thought my expectation were funny and they didn’t take me serious at all. Clearly because I’m young with no credit. Jason Law (my car dealer) was a very friendly and truthful person, who tried really hard to get me in the car I wanted. After searching days for a car I was starting to think didn’t exist, he found me the BEST DEAL I could ever ask for! However, things don’t always go my way. I put my down payment on the car and I only thing I need was car insurance. Seeing how I’m young and this would be my first car, the prices were way out my budget. A week past and still no luck with affordable insurance. People were aware of the fantastic price on (my future) car and were TRYING there hardest to buy it in full. But Surprisingly, LaFontaine was very loyal and patient and MOST car dealership don’t carry these wonderful qualities. Finally, when I found car insurance , my car was waiting for me once I arrived and I was in disbelief. Everything went just as planned, no hassles or gimmicks. Of course I would recommend this dealership to anyone who wants a car with excellent customer service and impeccable support/loyalty. I am currently driving a 2006 Pontiac G6 with only 50k miles and I absolutely LOVE IT!! Thank You Jason Law and the LaFontaine Family More

I highly recommend this dealership and was very satisfied when I left driving in a used “Like-New” vehicle. I'm only 18 years old, in college full-time and work full-time. I have zero credit and had no luck when I left driving in a used “Like-New” vehicle. I'm only 18 years old, in college full-time and work full-time. I have zero credit and had no luck at other dealerships. GMC Buick LaFontaine took really good care of me and my ridiculous expectations were taken serious. I wanted a nice and reliable car that would fit into my budget with low miles. Other dealerships thought my expectation were funny and they didn’t take me serious at all. Clearly because I’m young with no credit. Jason Law (my car dealer) was a very friendly and truthful person, who tried really hard to get me in the car I wanted. After searching days for a car I was starting to think didn’t exist, he found me the BEST DEAL I could ever ask for! However, things don’t always go my way. I put my down payment on the car and I only thing I need was car insurance. Seeing how I’m young and this would be my first car, the prices were way out my budget. A week past and still no luck with affordable insurance. People were aware of the fantastic price on (my future) car and were TRYING there hardest to buy it in full. But Surprisingly, LaFontaine was very loyal and patient and MOST car dealership don’t carry these wonderful qualities. Finally, when I found car insurance , my car was waiting for me once I arrived and I was in disbelief. Everything went just as planned, no hassles or gimmicks. Of course I would recommend this dealership to anyone who wants a car with excellent customer service and impeccable support/loyalty. I am currently driving a 2006 Pontiac G6 with only 50k miles and I absolutely LOVE IT!! Thank You Jason Law and the LaFontaine Family More

Great experience working with Jason Law. We had just decided to look for an used jeep, but wanted the bigger engine with the bells and whistles. Our only true debate was that we had just started looki decided to look for an used jeep, but wanted the bigger engine with the bells and whistles. Our only true debate was that we had just started looking and couldn't believe that we found it right away. Jason defintely made the extra effort to keep the transaction moving forward and kept us informed along the way. Jason and the Dealership even stepped up to repair some minor scratches on the body to make it like "new". Loved the Customer Service. Thank you. More

A++++ experience! Joe and Beth made the whole process a breeze. I got exactly what I wanted at the price I wanted. No fuss or hassle. Highly recommend Joe to anyone shopping used cars! breeze. I got exactly what I wanted at the price I wanted. No fuss or hassle. Highly recommend Joe to anyone shopping used cars! More