LaBelle Ford

Yanel sanchez and her GM bumped the price up which goes against every ad they have online. Look at the google review for a better explanation. against every ad they have online. Look at the google review for a better explanation. More

Found a truck online that was priced competitively, asked for my trade in value and they quoted me more than $5k less than the two trusted trade in value sources being KBB and Carfax. I asked why they were g for my trade in value and they quoted me more than $5k less than the two trusted trade in value sources being KBB and Carfax. I asked why they were giving me wholesale for my truck but charging retail for theirs and they claimed couldn’t come anywhere close to that since some trucks were retailing at the KBB and CarFax values. unfortunately for them, when they provided a buyers order their “max offer” for trade in was $2K lower than their “suggested KBB value”. Moral of the story, they are undervalueing trade ins and over valuing their vehicles. No way they’re serious about customer service. Beware. More

I had the pleasure to Deal with Yanel sanchez the sales woman. very nice and knowledgeable lady. But Jason Kranz the biggest liar, cheat, dishonest, incompetent worthless person that I had to deal with. woman. very nice and knowledgeable lady. But Jason Kranz the biggest liar, cheat, dishonest, incompetent worthless person that I had to deal with. After I purchased a 2020 Mkz. that only had one fob and a bypass key that dint work Jason contacted a mobile lock smith , that for $150.00 did program a new Fob. Unfortunately the lock smith couldn't cut the bypass key because was not the right one and did not have any more key, but promidsed after he got paid that he would supply one in the next few days and the Jason promised to mail me the key. after multiple attempt to contact them Jason, Yanel and the Managers they kept and provide excuse after excuse. It is now been over 40 days and I never received anything from this dealership. This post will go out to all my followers on social media has I promised them after I gave the an ultimatum date which was August 31st. This is the most dishonest dealership that i encountered in my life time to all my friend and followers stay away from this dealership period More

EXCELLENT service department and outstanding customer service! Always makes sure you’re comfortable while waiting, offers transportation while you wait. Could not be nicer! service! Always makes sure you’re comfortable while waiting, offers transportation while you wait. Could not be nicer! More

Labelle Ford is a place you can trust taking your vehicle to get service honest people very convenient right in town GREAT JOB LABELLE FORD ❤️ to get service honest people very convenient right in town GREAT JOB LABELLE FORD ❤️ More

Horrible customer service. Purchase my truck on cinco de mayo came out monday morning To a dead battery. Rot the truck back for repair After a couple hours was told it would be Purchase my truck on cinco de mayo came out monday morning To a dead battery. Rot the truck back for repair After a couple hours was told it would be several hours would not compensate For a vehicle. I did the review on the ford site, and of course, jason, the manager writes a response Love to talk to you but never makes the call horrible customer service More

This place is not even worth the one star that was given. My husband and I found a truck that was everything we wanted and decided to go see it in person with the intention of buying it, when we got to the d My husband and I found a truck that was everything we wanted and decided to go see it in person with the intention of buying it, when we got to the dealership was approached by a woman named Denise when I showed her the truck she first said that it was not available it was in transit (not true) then when asked when it will be here she said she didn’t know. I proceeded to walk into the office when she quickly followed behind then the person behind the computer looked up at her and said Denise what are you talking about it is parked right up front where you pull in. I left to go tell my husband where it was and show him thinking she would get us the key because she said she will be right out to show us. About 5 minutes later she comes back and said just wanted you to know that you need to add an additional $15,000.00 to the price listed, because the truck is a high demand truck which I know normally they do add an additional mark up for pickups because the demand is high and there not enough supply but 15,000.00 mark up is INSANE! And she wouldn’t even let us see it she said she couldn’t find the find. At that point it was noticeable that she was disinterested in selling us the truck. The expressions and attitudes was disgusting, we have spoken to many other people who had the same experience when visiting this dealership how are they still in business can’t even understand why would anyone want to spend their money there. They lost a cash customer because they couldn’t look past our skin color. Attached is a photo of my husband being a extremely happy customer at Gettel GMC! More

Excellent response from the dealership. They are considerate and understanding of my needs and financial situation. They are considerate and understanding of my needs and financial situation. More

Have now spoken to 4 different people on the phone about a car. Each one is told I am 100% combat disabled, and can't just pop in to look at a car. Each one tells me I have to do that. Next, we will file a car. Each one is told I am 100% combat disabled, and can't just pop in to look at a car. Each one tells me I have to do that. Next, we will file a Federal discrimination complaint about this dealer. More

Took a ride there from Fort Myers. This was a week after Ian. I saw a car I was interested on line. We walk into the dealership and there were no customers. 3 salespeople walked by This was a week after Ian. I saw a car I was interested on line. We walk into the dealership and there were no customers. 3 salespeople walked by me. I finally stopped a guy and asked him if he wanted to sell a car today? These guys are clueless. I wanted to test drive this car but it needed a battery. I told him I'd be back the next day. Have a battery in it. I called before leaving. Well no battery. This was his day off and he didn't write it down. Horrible service, horrible follow up, terrible attention to detail. The guy that helped me out should be working in a taco truck. Stay away from these guys! More