LUV Kia of Jamestown

Luv did match vehicle price to another dealer but I Didn’t appreciate them trying to add the pulse system to the vehicle without transparency until I noticed it on the purchase agreement for an extra 4 Didn’t appreciate them trying to add the pulse system to the vehicle without transparency until I noticed it on the purchase agreement for an extra 499$. Then Bill telling me he is contractually obligated to sell them on all his cars and I’m the only customer who has ever had a problem with it. That’s a contract that must benefit him or the dealer. Not the customer. The customer should be told and have a choice- it is an obnoxious device. I bought the vehicle without it or I was going to buy elsewhere. Ashley was very accommodating to work with. I appreciated a salesperson who wasn’t pushy, she was helpful and available. More

Polite and helpful when finding the right vehicle for you. If they don't have what you're looking for they'll find it. you. If they don't have what you're looking for they'll find it. More

Everything went well. I was vey pleased with the swift attention I was afforded to get my vehicle taken care of that day. I was vey pleased with the swift attention I was afforded to get my vehicle taken care of that day. More

Very poor, detail missed inside door, had a tire get side wall puncture cost $290 to replace! Picked up went to leave low tire pressure light on had to go back and get air in new tire!! Like my car but deale wall puncture cost $290 to replace! Picked up went to leave low tire pressure light on had to go back and get air in new tire!! Like my car but dealership very poor! More

Great service and took good car off my car with excellent repair service. Ten stars repair service. Ten stars More

Easy to deal with, pleasant and fast. Good seating area to wait with provided reading materials Good seating area to wait with provided reading materials More

Very friendly and nice accommodations for waiting. The service department is friendly and welcoming. The salesmen remember you and check to see that ther are no problems when you are there. The service department is friendly and welcoming. The salesmen remember you and check to see that ther are no problems when you are there. More

Jeff sold us our dream car! He was courteous and answered our questions. We felt very comfortable and at ease with him. Luv Kia staff are very friendly. I would definitely recom He was courteous and answered our questions. We felt very comfortable and at ease with him. Luv Kia staff are very friendly. I would definitely recommend my friends and family to car shop at Kia because they do make dreams a reality! More

Vehicle went in to repair the electronic dash screen that keeps blinking in and out. My understanding was they were going to tear into the dash to check for an electrical short. All they did was flash a so keeps blinking in and out. My understanding was they were going to tear into the dash to check for an electrical short. All they did was flash a software update that did not correct the issue. This was the 3rd time I brought my vehicle in for the same issue. Will follow up with dealership again. More

At first kia didn’t believe me after many conversations and finally pictures that showed what was wrong After a couple days part was ordered they did get done by the time i needed a vehicle and finally pictures that showed what was wrong After a couple days part was ordered they did get done by the time i needed a vehicle More