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LUV Kia of Jamestown

Jamestown , NY

4.4
117 Reviews

1700 Washington Street

Jamestown , NY

14701

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Showing 117 reviews

August 29, 2024

Well first thing they said it would be a few days to hook it up to find the problem. They told us this when we got there. So no warning. And it was because someone called off not our problem. And they had no More

by ashleer2d2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashlen Meabon
August 29, 2024

My first experience went very well. Everyone was courteous and friendly as well very helpful with explaining the prices and what all they do at LUV KIA!!! I was very happy with my expe More

by denson6r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the technician but he did very well, Ron DiNapoli, Bill Beachner, Matt Rumbaugh
August 28, 2024

The service was terrible. My 2022 Kia Sorrento was towed there after the same problem 6 weeks prior and towed there again. After 5 1/2 days, it was finally fixed. !, I am just More

by tlcsharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Beachner, Matt Rumbaugh
August 28, 2024

Excellent customer service! I had a vehicle malfunction and Matt went above and beyond to help me. Highly recommend LUV Kia. More

by amw_71188
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rumbaugh
August 23, 2024

Great knowledgeable service. They gave updates for my Telluride. My Telluride was completely in the time line they said. More

by rldinapoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rumbaugh
August 21, 2024

Bill & Ron were very willing to work with us in purchasing a car. I was very happy to see a dealership willing to please. More

by shebamellon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron DiNapoli, Bill Beachner
August 20, 2024

Perfect experience! Knowledgeable, friendly, efficient, reasonably priced. I will always bring my Kia Soul here! More

by Jk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rumbaugh
August 18, 2024

They were very courteous and fixed everything I asked them to. They were timely and called me when my car was done. They even ordered a part for my next recall. More

by TODDEKLUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rumbaugh
August 16, 2024

Everyone is always so courteous and friendly. Very good at explaining the services they do. More

by Darla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rumbaugh
August 15, 2024

Extremely satisfied with the quality of service I have received from KIA of Jamestown. Highly recommend this dealership and the KIA products. More

by rpappalardo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rumbaugh
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