LUV Kia of Jamestown

Sales and Service The experience of purchasing the car was great. Relatively low pressure through out the sale for a car dealership. How ever the customer service I rec The experience of purchasing the car was great. Relatively low pressure through out the sale for a car dealership. How ever the customer service I received after purchasing the vehicle was not very good. Dan Rumbaugh was always willing to help to the best of his abilities, but when my vehicle was serviced over the course of a couple of days, there was no loaner available and it was towed to another location to be worked on with out my permission. I was charged for a tow I could have done myself. More

A pleasure from start to finish!! To Mitch, Just wanted to tell you "I LOVE MY SERENTO"!!! Thanks to you, and everyone involved in getting me into that Red Serento!!! I'm really hap To Mitch, Just wanted to tell you "I LOVE MY SERENTO"!!! Thanks to you, and everyone involved in getting me into that Red Serento!!! I'm really happy it's Red and not blue! LOL !! I will make sure I tell everyone to start at Kia Jamestown when looking for a new car and great people to assist them!!! Keep up the good work!! Renee Newman More

Mitch was very pleasant and knowledgeable. This was our first leasing experience and he made us feel at ease and answered all of our questions. first leasing experience and he made us feel at ease and answered all of our questions. More

Very friendly from onset, easiest vehicle purchase we ever made, very knowledgeable about their product and answered all our questions, everybody was enjoyable to deal with, didn't rush any decisions, be ever made, very knowledgeable about their product and answered all our questions, everybody was enjoyable to deal with, didn't rush any decisions, best experience we've had at a auto dealership, will return in the future More

I was told if I made the 1 1/2 hour drive I would not be sorry. Everything that was promised me was delivered. I am very happy with my Kia Optima. The salesman kept me up to date on everything. They even we sorry. Everything that was promised me was delivered. I am very happy with my Kia Optima. The salesman kept me up to date on everything. They even went to Albany to get the color I wanted and delivered it to my house. More

I recently purchased a 2013 Kia soul. This was my 2cd Kia Soul, the 1st was a 2011. When I first saw the Soul, I thought the outside was hideous, but truly, the looks grow on you. It was certainly not the lo Soul, the 1st was a 2011. When I first saw the Soul, I thought the outside was hideous, but truly, the looks grow on you. It was certainly not the looks that sold me originally. It was the size of the interior, cost, and mileage. The only thing I disliked in the 2011 was the color. I wanted black so it didn't stand out so much. Who knew that a black car would always be so difficult to keep clean. I drive 80 miles or more for work 5 days a week. Considering the price range,this car has been the most amazing car ever as far as handling in the winter months. Also, for anyone with children, or in my case grandchildren, this car WILL hold 3 full sized car seats in the back seat! My huge SUV I owned prior to this small car could only hold 2 full car seats and a booster seat! The amount of space in this tiny car is amazing! If I could upload pictures onto this site I could show you some incredible photos of the interior capabilities! Mitch Costanzo was our sales consultant. He is not only very professional, but has a great personality and sense of humor. At no point did we feel pressured! Wow, that is huge when buying a car! My past experiences have certainly not been non- pressured! Torrey Johnson, sales manager was great as well. They both worked to get a payment amount in the area I had hoped for. The service Dept., outstanding as well! I have been bringing my Soul's for the last 3 years to the "Kia of Jamestown" service dept. I have always received high quality work in a timely manner. The staff in the service dept. are professional and knowledgeable. Overall experience was just a great success. Oh, and by the way, my new 2013 Soul is fireball red, and I love that it stands out! "Why fit in when you were born to standout! Dr. Seuss" More

Our original intention on our visit to Kia of Jamestown was to simply test drive a couple of Sorentos. In fact, we were very upfront and told our salesman, Jim Leroy, that we planned to test drive some ot was to simply test drive a couple of Sorentos. In fact, we were very upfront and told our salesman, Jim Leroy, that we planned to test drive some other makes and models as well. He didn't pressure us at all. We knew our facts about the other vehicles, particularly the warranty information. After test driving the 2014 Sorento and knowing the strength of the Kia warranty our decision was made. However, we didn't care for the color combination on the vehicle we test drove. Kia of Jamestown went all the way to Albany to get the color combination we wanted. We signed the papers that day and picked up our band new car the following Tuesday. We are very pleased with the purchase to date and would definitely recommend Jim and Kia of Jamestown to other prospective buyers. More

Great people to work with :) Would recommend this dealership to anyone! Straight forward and very knowledgeable. Also quick to get the work done and minimal wait time dealership to anyone! Straight forward and very knowledgeable. Also quick to get the work done and minimal wait time More

I love my 2014 Kia Cadenza. Mitchell was a wonderful salesman. He explained every detail of the car thoroughly. He also had the car detailed before we picked it up and gave us a full tank of gas. Andrew salesman. He explained every detail of the car thoroughly. He also had the car detailed before we picked it up and gave us a full tank of gas. Andrew was very efficient. He got us approved for the loan almost instantly. I would recommend this dealership to anyone and anyone thinking about a luxury vehicle should definitely consider the Cadenza. I think you'll be pleasantly surprised and you'll save over 20K by going with the Cadenza. More

Adam Thorton was a very confident and informative salesman. He really made me want to shop at this dealer and I am truly happy with my purchase. I would defiantly recommend him for friends. salesman. He really made me want to shop at this dealer and I am truly happy with my purchase. I would defiantly recommend him for friends. More