LEV KIA of Framingham

I have written a review regarding the Kia Soul on Yahoo Auto, and place one here to recognize the unusual experience of feeling welcomed not only walking into the dealership with a purchase in mind, but to Auto, and place one here to recognize the unusual experience of feeling welcomed not only walking into the dealership with a purchase in mind, but to also acknowledge the quality of service that followed through the purchase and beyond. Sure, there are some glitches; going on round three of repairs to find out what is causing the irritating ticking sound of metal on metal somewhere behind the dash panel when the Soul gets to 65 miles/hour, but they do keep trying. Over-all there is a sense of being listened to, and not being taken for a ride while trying to purchase one. Tony greeted me at the door when I first appeared, and stayed with me through the process and beyond. Helpful with defining what I was looking for, and discussing the positives and negatives of each style, Tony and the others at the dealership were not afraid to talk about the weaknesses of the vehicle as well as it's strengths. This was a novel experience, after the experiences at Honda and Toyota dealerships who seemed to feel they were offering the best there was and there was no need to see a customer as more than a wallet. Tony let the vehicle sell itself, and it did. The closer did not pressure to purchase after market add ons, or un-needed and useless charges like cloth protection, rust proofing, or etching the vin #. Projections of cost were accurate, and coming in with my own finances had no effect on the ultimate cost. After purchase, Tony and the dealership has remained in contact, and with a problem, has promised to stand behind their product and promising my satisfaction with results. Their actions so far have followed that promise. I recommend this dealership highly, and that does not come easy. I am one serious pain in the posterior when it comes to being a customer, and have high expectations of both the people I deal with, and the products I purchase. More

Bought a used 2007 Kia Optima. Very friendly and very helpful service from Tony Doheny. Answered all our questions, helpful on test drives, everything very low key. The car is in terrific shape. Financin helpful service from Tony Doheny. Answered all our questions, helpful on test drives, everything very low key. The car is in terrific shape. Financing also handled very smoothly. Overall an excellent experience. More

Tony was very helpful and patient with me during the process and with the holidays and snow storms he was very accommodating with my schedule. Of all the dealerships that I contacted through email with process and with the holidays and snow storms he was very accommodating with my schedule. Of all the dealerships that I contacted through email with car inquiries, Tony from LEV was the first to get back to me and helped me lease my new 2011 Sorento. The entire experience was great and the team at LEV Kia were very friendly and helpful and made what would normally be a very stressful time, easy and comfortable. More

I purchased a 2007 Honda Accord from Lev Kia and Ken Russian and I could not be happier. I have owned more than a dozen cars and each buying experience has been unique, and often times, a labor intensi Russian and I could not be happier. I have owned more than a dozen cars and each buying experience has been unique, and often times, a labor intensive process. Ken is by far the best sales professional I have worked with. Ken is extremely knowledgable, easy going and accommodating. I liked the way he just let me be, was never pushy, and was completely appropriate in his gentle, yet consistent follow-up calls. The vehicle was priced right, the car was delivered in perfect condition (clean, up-to-date oil change, etc...), and the paperwork took 10 minutes. That alone was worth the entire experience. I hate being trapped at a dealer for hours, negotiating, completing paperwork, bouncing from place to place. Lev Kia has it right and seems genuinely respectful of your time. Prices were extremely competitive, quality was high and service excellent. Perhaps the best recommendation I can offer Ken and the dealership is that I will not hesitate to recommend you to family and friends, and in the future, as additional car needs arise, I will look there first for a match to the vehicle I am looking for. More

I was very pleased with the help I received at this dealership in finding and financing my new vehicle. I got the options and ammenities that I was looking for within my price range! Ken was very att dealership in finding and financing my new vehicle. I got the options and ammenities that I was looking for within my price range! Ken was very attentive in listening to me and this resulted an extremely positive experience. More

I walked into Lev Kia completly blind, without a clue. I knew what kind of car I wanted and that was about it. Tony (and the entire sales team) was extremly helpful, understanding, and patient. Even after t knew what kind of car I wanted and that was about it. Tony (and the entire sales team) was extremly helpful, understanding, and patient. Even after the first deal fell through, they still wouldn't give up on me, and they found the car that was right for me. I am extremly happy with my new car, and look forward to giving them my future business. More

The sales and service organization at Lev Kia, formerly Midway Jeep has been outstanding to me over the years, I have purchased over 12 vehicles at Lev Kia . Ken Russian have great product knowledge, prov Midway Jeep has been outstanding to me over the years, I have purchased over 12 vehicles at Lev Kia . Ken Russian have great product knowledge, provide the eptiomy of customer service and have always delivered good value to me in terms of quality product at a very fair price. The serice organization has also been excellent under David Maronne and Warren Rios. More

Warren is not only polite but very professional. I have Warren is not only polite but very professional. I have always trusted his level of skill and knowledge when my car is under his care. I have, and Warren is not only polite but very professional. I have always trusted his level of skill and knowledge when my car is under his care. I have, and always will recommend this dealership to many of my colleagues and my customers. Having had negative experiences with other businesses, it is always refreshing to know that you can rely on affordable, professional and friendly service at Lev Kia in Framingham. More

My first new car in about 13 years and it was a nice experience. Found the car I wanted (a Rio) online and emailed the dealership. Tony called me that morning and we scheduled a test drive. When I go experience. Found the car I wanted (a Rio) online and emailed the dealership. Tony called me that morning and we scheduled a test drive. When I got there we found out the one I wanted was already sold but there was one other available so we took it out in the snow and I bought it that night. The only real downside is that while the tires are generally fine I think I'll be adding snow tires next Winter - the car is just too light for snow driving on all-season tires. Also, I felt a bit stupid when I couldn't find the trip-ometer reset button without having to reference the owners manual! (It was hiding just out of my field of view behind the steering wheel.) I used to drive a '97 Toyota Corolla and the 2010 Rio is a little smaller and gets similar mileage. The value of the Rio is superb though - I got a lot of car for not much money. More

By far the best exerience I've ever had buying a car. Working with Phil was a pleasure. He was well informed and open to all of my questions. LEV KIA will definitely be the first place I go next time m Working with Phil was a pleasure. He was well informed and open to all of my questions. LEV KIA will definitely be the first place I go next time my family needs a new car. I would like to thank everyone at the dealership for making my experience a great one! More