LEV KIA of Framingham

I've been there last week, and the experience has been the worst ! The salesman probably from Asia did not know what salesmanship is about. I almost bought KIA Forte from another dealer, but thinking that the worst ! The salesman probably from Asia did not know what salesmanship is about. I almost bought KIA Forte from another dealer, but thinking that I should buy Kia Optima, I had come to this place. Well, it turns out that he really pissed us off. I always intentionally pretend that I am not interested in buying a car, and I observe the reaction from a salesperson. Well, he doesn't speak clearly, listens clearly, and I assume that he thought that I was not interested in buying a car, so he did not seem to care about trying to sell the car with courtesy. To make the situation worse, he didn't dress up properly and he even seemed rude. To keep the communication going, when I mentioned communicating by email, he said in a rude manner like 'i don't know ur email', and then a long pause. So I had no reason to communicate with this dealer anymore, and I'm checking out other branches. Please know that customers buy from a salesperson who doesn't give up and keep the politeness and courtesy. I know not all salesman over there are not like that, but it only takes one, single bad experience to get the overall impression. More

stopped in to just look, found a salesman there i use to deal with 16 yrs ago, and bought the forte 5 door from Phil Ohanian. showroom was clean and everyone was very friendly. the restrooms were exceptiona deal with 16 yrs ago, and bought the forte 5 door from Phil Ohanian. showroom was clean and everyone was very friendly. the restrooms were exceptional. so was the service. will recommend to everyone. More

Thank you! I was able to lease a new Optima from this Thank you! I was able to lease a new Optima from this dealership with zero Kia experience. From start to end, the sales team and management team wa Thank you! I was able to lease a new Optima from this dealership with zero Kia experience. From start to end, the sales team and management team was responsive to my needs. There was an issue around paperwork (not related to the dealership, but the factory/distribution in CA) and they worked through it quickly and efficiently. So far, so good. More

It would be impossible for me to fully praise this dealership in this short space. From the moment I walked to the moment I drove away in my new KIA, I was impressed with the professionalism, friendl dealership in this short space. From the moment I walked to the moment I drove away in my new KIA, I was impressed with the professionalism, friendliness, and informative staff. At no point during the purchasing process was I not informed as to what was happening and what I could expect. Burt worked extremely hard on my behalf to obtain a loan with the lowest interest rate possible. I was truly amazed at what he accomplished. Tony my salesperson ensured that the delivery of my new Kia was enjoyable and informative. I was even introduced to the service staff who seemed almost as excited as I was about my new Kia. The staff was so friendly within minutes I knew everyone on the floor and we chatted about everything from cars to food. I have purchased many new vehicles in my life, but never have I had an experience as wonderful as this one. If you are thinking of purchasing a Kia ..get to these folks fast! They are the best. If you happen to be the owner of Lev Kia, thank you for hiring such terrific folks. More

Very positive experience with LEV Kia, and with my salesperson, Tony Doheny. From the first visit on, Tony was very knowledgeable about the car (Kia Sorrento), and diligent in following up with any a salesperson, Tony Doheny. From the first visit on, Tony was very knowledgeable about the car (Kia Sorrento), and diligent in following up with any additional information that needed to be investigated, such as specific questions on the vehicle or inquiries about vehicles with particular option combinations. Tony and his colleagues worked to get me the deal on the vehicle that I was looking for, and were much more specific on prices than another Kia dealership that I contacted. Tony was responsive without being pushy. I've now had the new car for about a month, and have had a couple things to call about, and Tony has been every bit as courteous and thorough after the sale as he was before the sale. My contacts with others at the dealership, including the Sales Manager, Business Manager, and Parts Manager were also very positive. More

Phil was very attentive to my needs for a new car. I've now purchased two vehicles from him and he made sure I was happy. He explained all the features of the car each time and answered all of my question now purchased two vehicles from him and he made sure I was happy. He explained all the features of the car each time and answered all of my questions. He is not like other salesman. The other people who were in the dealership were also very helpful. They have both the best vehicles, and the best prices too. It was a great experience and I have told all my friends who are looking for a car to go and see Phil at LEV Kia of Framingham. More

We have now purchased two vehicles from Lev, and we could not have been happier with the experience we had. Ken and the rest of the Lev sales team were super to work with, and they gave us a fantastic deal not have been happier with the experience we had. Ken and the rest of the Lev sales team were super to work with, and they gave us a fantastic deal on two great cars! I highly recommend Lev to all who are in the market for a new car. More

My neighbor introduced me to Phil Ohanian at Lev Kia. Her exact words were "he's not like the usual car salesman". So I went there to find out for myself. 3 SUVs and 2 cars later, I guess you could say I agr exact words were "he's not like the usual car salesman". So I went there to find out for myself. 3 SUVs and 2 cars later, I guess you could say I agree. I've bought many cars and trucks from many different dealers over the past 25 years but I only trust one. Warren, in the service department, along with Phil and Bert in sales, makes this dealership the best I have ever dealt with. The feeling of being prey to the "art of the deal" is non-existent at this dealership. Currently I have a car and a truck from here and when the time comes to replace them I will be heading directly back to Phil. More

Working with Tony was the easiest time I ever had working with a car salesman. I felt no pressure at all, and everything went smoothly. Even when Tony needed some certain paper work from me he was very patie with a car salesman. I felt no pressure at all, and everything went smoothly. Even when Tony needed some certain paper work from me he was very patient. I would also like to add that i called the Lev Kia several times and the receptions was always kind...Lea Swift More

I purchased my Soul at the end of 2010 from Phil. I worked with Phil when I purchased a used car from this location a couple of years ago. When making the decision to trade in my JEEP for a more econo worked with Phil when I purchased a used car from this location a couple of years ago. When making the decision to trade in my JEEP for a more economical vehicle, Phil was helpful in providing all the details necessary to make the right decision. I am very happy with my KIA Soul, I love to drive it and the fill up at the pump is much easier to take when on a budget. The sale experience was terrific; Phil is very knowledgeable, professional and a pleasure to deal with. The Lev KIA Management Team made the vehicle purchase and trade in process a smooth transaction. I also use the LEV KIA Service Department for all my service, they are very friendly and helpful with all transactions, you bring it in, and they get it done! I recommend LEV KIA to my friends and coworkers whenever I get the opportunity. More