LA City Cars

Purchased a vehicle 2 days ago. Took it back the next day for service after supposedly servicing the car, the car came back louder. They said it was because of the heat. No caps on Took it back the next day for service after supposedly servicing the car, the car came back louder. They said it was because of the heat. No caps on the tires that I told them the tires never came with any. Then later my Dude test drives the car for me because he wasn’t there when I got it. The car engine light comes on car wouldn’t go past 40. Contacted LA City Cars notified them what was going on the representative Lady from service had the nerve to say the check engine light wasn’t on when the car left the lot. Like excuse me Miss be forreal . I only took the car home and a test drive on the Freeway that night. Anyways they have the car nobody has contacted me except the finance bank trying to make it official but I’m not doing anything until someone call me about the car. Also I forgot to mention I’m paying double what the car is even worth. And also a member of their service team was so rude when I was asking why did the car come back louder. That 3 people had to tell him to leave go to the back. And he thought that was funny. Not a happy customer at all. This is my current situation as of 9:39 a.m August 21,2026. More

I walked in with bad credit and a low down payment I told them what car I wanted they made it happen like nothing. Shoutout to the Javier and Natasha for all the help. Now I’m rolling in style. told them what car I wanted they made it happen like nothing. Shoutout to the Javier and Natasha for all the help. Now I’m rolling in style. More

Rob and Jazmin were a big help to getting me in my vehicle. Shout out to them. vehicle. Shout out to them. More

Good deal on my first car Ramon was helpful trough beginning and end of deal beginning and end of deal More

I had the worst experience dealing with this dealership . . they said I was approved then said I wasn’t I had return the car no one ever reply too me Matt was the worst person I had the worst experience ever . they said I was approved then said I wasn’t I had return the car no one ever reply too me Matt was the worst person I had the worst experience ever I will not recommend come too this place ever More

Customer service was wonderful . Brandon was such a great help ! I appreciate him and highly recommended Brandon was such a great help ! I appreciate him and highly recommended More

I had a really good experience. They’re very professional and they were able to help me get inside the truck that I wanted They’re very professional and they were able to help me get inside the truck that I wanted More

Everything was on point! Alejandro is the best guy to go to. He got me in the car that I wanted with low payments. It was quick and hassle free. 10/10 Alejandro is the best guy to go to. He got me in the car that I wanted with low payments. It was quick and hassle free. 10/10 More

Rep CHI was outstanding amazing knowledgeable went above and beyond. Thank you so very much and beyond. Thank you so very much More

Over a year of mechanical problems, unanswered emails, and a denied bond claim I purchased a 2020 Land Rover Discovery HSE Luxury from LA City Cars in June 2025. Within 24 hours of driving off the lot, and a denied bond claim I purchased a 2020 Land Rover Discovery HSE Luxury from LA City Cars in June 2025. Within 24 hours of driving off the lot, the check engine light came on. I have the text messages to prove it. I brought the vehicle back to their service department twice. Both times they replaced parts — ignition coils, spark plugs — and both times the same misfire condition returned. An independent mechanic I hired in early 2026 found 7 active engine fault codes, including a code indicating catalytic converter damage caused by the ongoing, unresolved misfire. I sent written emails to floor management in July and August 2025 documenting that the check engine light had been on since day one and requesting resolution. Neither email received a response. I filed a complaint with the California DMV Investigations Division, which is currently active. I also filed a bond claim with Merchants Bonding Company, the surety on LA City Cars' dealer bond. After a full investigation, Merchants confirmed in writing that the dealer sold the vehicle "AS IS — No Dealer Warranty" — information I was not clearly made aware of at the point of sale. I am now pursuing my remaining legal options. I am sharing this because other buyers deserve to know what the process of resolving a dispute with this dealership actually looks like. Keep all your paperwork, get everything in writing before you sign, and have any vehicle independently inspected before purchase. More