LA City Cars
Inglewood, CA
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***this is a real review. check more real reviews on BBB*** Absolutely the worst experience I have ever had buying a car. They sold me the car with the slashed tire that they check more real reviews on BBB*** Absolutely the worst experience I have ever had buying a car. They sold me the car with the slashed tire that they quickly covered up to sell but that couldn't even hold till the end of them closing the deal, which took them 5.5 hours!!!! (We came with a one year old child and they made us spend all that time there! - "a few more minutes", "a few more minutes"...). So they had to admit the tire was bad cause I couldn't even take the car out without them pumping it up. They had to promise to take care of it if anything. I took it to the tire repair and the experts said it is unfixable and dangerous to drive, needed to be replaced. Then it was a week(!) of chasing their managers who were hiding like kids, not picking up phones, not returning calls, pretending to be busy - all that nonsense. Eventually, they offered me $70 comp when just the tire cost alone was $250 not including labor. When I turned down that "generous" offer they ran and hid for a couple of more days and ultimately came to pick up the car to fix the tire. Returned it the next day (at 12:30 AM!!! instead of planned 9 pm) and in the morning I saw a crack on my windshield! Needless to say that when I called them out about it, they said it was there when the manager (Ross) picked it up. Total lie. The car stayed in the garage the whole time cause I wasn't going to let that tire kill me and my child. So, I'm left with the fixed tire but broken windshield and haven't been able to use the car for 2 weeks at least since buying. Not to mention they will sell you additional dealer installed features, that you don't need, so the PRICE IS NEVER AS ADVERTISED, IT'S SIGNIFICANTLY HIGHER. I sincerely recommend you to stay away from this place and take your hard earned money to a decent business, who cares about their customers at least a tiny bit. More
Such a great buying experience! Dan helped me out so much with buying my son his first vehicle. Process didn’t take long at all and made us feel completely at ease. We left with a V Dan helped me out so much with buying my son his first vehicle. Process didn’t take long at all and made us feel completely at ease. We left with a Volkswagen. Will be purchasing again. Definitely recommend them to anyone! More
A super huge thank you to all the team there 🙂. The staff r awesome!!!!!! Thank u all for helping me get my dream Honda HR-V. I so appreciate all your help and kindness and very affordable payments The staff r awesome!!!!!! Thank u all for helping me get my dream Honda HR-V. I so appreciate all your help and kindness and very affordable payments you negotiated. All of you r wonderful. More
Helpful courteous people did what needed to be done to make the deal happen would recommend checking them out, explained paperwork in detail and didn't leave any question unanswered the Infiniti QX50 I le make the deal happen would recommend checking them out, explained paperwork in detail and didn't leave any question unanswered the Infiniti QX50 I left with is in superb condition. More
When I first walked in I was greeted with a smile and a warm welcome! I was truly impressed by the level of customer service they provided from the beginning to the end. Got a BMW X4 and it was the best de warm welcome! I was truly impressed by the level of customer service they provided from the beginning to the end. Got a BMW X4 and it was the best decision! More
Esteban at la city cars Inglewood was my salesman. Esteban was very helpful and made sure I leave with the car I wanted. He was very determined on helping the customer at hand. Thank you again Esteban Esteban was very helpful and made sure I leave with the car I wanted. He was very determined on helping the customer at hand. Thank you again Esteban for all your help. More
After extensive research, I decided to purchase a Ford Ranger from this dealership. The transaction was smooth from start to finish. The staff assisted in navigating the financing process efficiently. App Ranger from this dealership. The transaction was smooth from start to finish. The staff assisted in navigating the financing process efficiently. Approval was obtained without any delays. Thanks u, team. More
Traded in my truck, I had purchased from them on a newer model pickup. Nothing went wrong at all, we got a fair price for the trade-in and were treated so wonderful. We will continue to use them in the futu model pickup. Nothing went wrong at all, we got a fair price for the trade-in and were treated so wonderful. We will continue to use them in the future if the need arises. Great job, guys. More
I cannot say enough good things about these guys, for real. Very friendly service, all paperwork was completed quickly, the auto buying experience was exceptional. I would highly recommend Dan and everyo real. Very friendly service, all paperwork was completed quickly, the auto buying experience was exceptional. I would highly recommend Dan and everyone here, they all do great work. More