L B Smith Ford Lincoln - Service Center

They made it right. Very pleased! I did not purchase my F150 from LB Smith but have had all my service done there. I have been very pleased to date. There was a mistake made during my I did not purchase my F150 from LB Smith but have had all my service done there. I have been very pleased to date. There was a mistake made during my previous oil change that had some impact. I called them about it and they promptly took care of the whole thing. I cannnot say enough good about their service department. It rare today to find people willing to step up, take responsibility and remedy a situation. I will continue having my truck serviced there and will likely by a new one there in a few years. Josh- Harrisburg, PA More

Outstanding The ability to schedule my appointment in a major pinch. Text messages. The feeling from all the employees that I matter. Scott went above and beyond. The ability to schedule my appointment in a major pinch. Text messages. The feeling from all the employees that I matter. Scott went above and beyond. Assisted me in getting a copy of my registration when I couldn't find it. Shuttle service. An overall wonderful experience. More

Exceptional service My car was returned to me sooner than I expected. Calvin kept me informed throughout the entire process. I think their service team is exceptional a My car was returned to me sooner than I expected. Calvin kept me informed throughout the entire process. I think their service team is exceptional and will definitely return for any future service required for my car. More

Quick and Easy Quick and timely manner, loved the text updates and the ability to check the status and contact the technician through the website. I also appreciate Quick and timely manner, loved the text updates and the ability to check the status and contact the technician through the website. I also appreciate that the fact I was late dropping off the vehichle was not even mentioned or any issue. More

Wonderful Everything was absolutely fantastic just like every time I always love the smiling faces everyone has. Definitely worth the money and I get a ride to Everything was absolutely fantastic just like every time I always love the smiling faces everyone has. Definitely worth the money and I get a ride to work and back More

Great Service They are the Best Dealership that I 've every had the pleasure to deal with!! They are number one in my book!!! They have brought my faith back in de They are the Best Dealership that I 've every had the pleasure to deal with!! They are number one in my book!!! They have brought my faith back in dealerships! After 10 years of bad experience of another dealership that I woul not want my dog to deal with these people! They are big liars!!!!!!! More

Amazing staff! You have amazing staff. Especially Russ he makes sure if there are any issues with your vehicle it is not only communicated to you in a way that's und You have amazing staff. Especially Russ he makes sure if there are any issues with your vehicle it is not only communicated to you in a way that's understandable but fixed. More

Great Customer Service and Waiting Area! Your waiting room was so comfortable and clean. You thought of everything! I found a soda fountain and free Keurig coffee as well as breakfast muffins Your waiting room was so comfortable and clean. You thought of everything! I found a soda fountain and free Keurig coffee as well as breakfast muffins and fruit. I did log into the Wi-Fi easily and I was doing my work while waiting for my car. More

Service is great! The service department is just as good as they say. I waited for my car to be inspected and the wait was not that long at all. My appointment time was The service department is just as good as they say. I waited for my car to be inspected and the wait was not that long at all. My appointment time was 10:30 and they were ready. I was comfortable while waiting in the area designed just for that purpose. There is WiFi and television. You can also use the vending machines available. I chose to read the news paper from that morning. Great experience. More

Sales Department - EXCELLENT! My salesperson, Seth Spain, was EXCELLENT to work with during the purchase of my Lincoln. I HIGHLY recommend him to anyone looking for a vehicle. My salesperson, Seth Spain, was EXCELLENT to work with during the purchase of my Lincoln. I HIGHLY recommend him to anyone looking for a vehicle. More