L B Smith Ford Lincoln

Great place for service Great service from people who care. The staff in the service department not only did the requested work but checked on other things as well to make su Great service from people who care. The staff in the service department not only did the requested work but checked on other things as well to make sure my vehicle was ok. More

Body Shop work Professional, courteous, knowledgeable sales and service staff and body shop team; Will Leonard and body shop team did a great great job on my repair. Professional, courteous, knowledgeable sales and service staff and body shop team; Will Leonard and body shop team did a great great job on my repair. More

Bought a new Ford Edge Titanium The dealership was friendly and professional . This was absolutely the most positive new car-buying experience we have ever had! Our salesman was supe The dealership was friendly and professional . This was absolutely the most positive new car-buying experience we have ever had! Our salesman was super accommodating and the deal was quick and easy. More

Outstanding Dealership From purchase to service there are absolutely no dealerships that compare to LB Smith! Our service is always completed in a timely fashion with frequ From purchase to service there are absolutely no dealerships that compare to LB Smith! Our service is always completed in a timely fashion with frequent updates on our car/truck. I would not purchase a car any place other than LB Smith! More

Exceptional customer service I have purchased several cars at LB Smith and they give me top dollar on my trade ins Seth Spain will work wonders for you when it comes to buying a I have purchased several cars at LB Smith and they give me top dollar on my trade ins Seth Spain will work wonders for you when it comes to buying a vehicle.. I also get my maintenance done on my cars there. Bob Youkers is the one to ask for to schedule your appointment. All the service team are professional, but Bob gives you that one on one professional attention More

They made it right. Very pleased! I did not purchase my F150 from LB Smith but have had all my service done there. I have been very pleased to date. There was a mistake made during my I did not purchase my F150 from LB Smith but have had all my service done there. I have been very pleased to date. There was a mistake made during my previous oil change that had some impact. I called them about it and they promptly took care of the whole thing. I cannnot say enough good about their service department. It rare today to find people willing to step up, take responsibility and remedy a situation. I will continue having my truck serviced there and will likely by a new one there in a few years. Josh- Harrisburg, PA More

Great service Steve Souder gives great customer service. LB Smith fave is such a great deal on our new Escape. If was even less than the one we got in 2016. Steve Souder gives great customer service. LB Smith fave is such a great deal on our new Escape. If was even less than the one we got in 2016. More

Outstanding The ability to schedule my appointment in a major pinch. Text messages. The feeling from all the employees that I matter. Scott went above and beyond. The ability to schedule my appointment in a major pinch. Text messages. The feeling from all the employees that I matter. Scott went above and beyond. Assisted me in getting a copy of my registration when I couldn't find it. Shuttle service. An overall wonderful experience. More

Exceptional service My car was returned to me sooner than I expected. Calvin kept me informed throughout the entire process. I think their service team is exceptional a My car was returned to me sooner than I expected. Calvin kept me informed throughout the entire process. I think their service team is exceptional and will definitely return for any future service required for my car. More

Quick and Easy Quick and timely manner, loved the text updates and the ability to check the status and contact the technician through the website. I also appreciate Quick and timely manner, loved the text updates and the ability to check the status and contact the technician through the website. I also appreciate that the fact I was late dropping off the vehichle was not even mentioned or any issue. More