L B Smith Ford Lincoln

Very good experience from beginning to end. Never thought I’d be buying something during a pandemic but the staff did an excellent job adjusting to this new way of car buying. All online communications were I’d be buying something during a pandemic but the staff did an excellent job adjusting to this new way of car buying. All online communications were fantastic and transparent. I didn’t experience any moments of question. The final steps were seamless and efficient right down to financing. Vehicle was detailed very well and I’m picky. Everyone wants a great deal but you have to put a price on service from good people. More

Service was quick and I appreciated that neither Jared nor Bob pressured me for additional services for my vehicles They were professional and personable They suggested considering a couple of items in nor Bob pressured me for additional services for my vehicles They were professional and personable They suggested considering a couple of items in the future Prices were good, facility was clean in the shop and waiting area Will definitely continue to consider LB Smith for my service needs More

Great 1st Experience - The Works I had a prompt meeting with service adviser who gave me an honest time estimate for the service.. A comfortable lounge area with beverages, pastries, I had a prompt meeting with service adviser who gave me an honest time estimate for the service.. A comfortable lounge area with beverages, pastries, restrooms. Brightly lit. More

service i was given good quality service all work was done in the time i was given i was treated very will i will return for my regular maintance i was given good quality service all work was done in the time i was given i was treated very will i will return for my regular maintance More

Appointment was easy to reschedule as I had been ill the week before. I mentioned I’d need a loaner car for the time the car was getting serviced—again, they made sure I had something to drive. The car th week before. I mentioned I’d need a loaner car for the time the car was getting serviced—again, they made sure I had something to drive. The car they selected was too low for me to get in and out of, BUT they found another vehicle quickly and happily. I am very pleased with the services and kindness the employees extend to me. So very thoughtful and courteous. More

Recall work Fast service; friendly service consultant. No issues; not much else to say. The whole experience was enjoyable, hassle free. My experience with LB Fast service; friendly service consultant. No issues; not much else to say. The whole experience was enjoyable, hassle free. My experience with LB Smith was fantastic. More

Hassle Free Truck Purchase My experience with LB Smith was fantastic. My salesman Tracy McMichael was very helpful and provided a smooth hassle free experience. The explanation My experience with LB Smith was fantastic. My salesman Tracy McMichael was very helpful and provided a smooth hassle free experience. The explanation from your tech guy Mark was great and it really helped me understand all of the features of my new vehicle. Will definitely come back to this dealership!! More

Great Dealership Bill Yovanovich was awesome and very helpful and the entire experience was smooth with no issue or slow down. The explanation from Bill and your tech Bill Yovanovich was awesome and very helpful and the entire experience was smooth with no issue or slow down. The explanation from Bill and your tech guy was great and really helped. More

The whole experience was enjoyable, hassle free and frankly Fun! Of course, this is not first time purchasing here. My salesperson Kent is a true professional in every aspect. When it comes to purchasi frankly Fun! Of course, this is not first time purchasing here. My salesperson Kent is a true professional in every aspect. When it comes to purchasing a vehicle my whole family considers L.B SMITH first. Please take time to tell Kent how much of an asset he is to the Dealership More

Purchase of a new vehicle My experience with LB Smith was fantastic. The personal interaction by Stu Bingham and Mike made my day. Stu went beyond all to ensure that my reques My experience with LB Smith was fantastic. The personal interaction by Stu Bingham and Mike made my day. Stu went beyond all to ensure that my requests and needs were met. He made me feel valued. More