L B Smith Ford Lincoln

Excellent service! They are following all Covid-19 protocols, so I felt very safe and assured. Always friendly and professional. I highly recommend both sales and service departments. protocols, so I felt very safe and assured. Always friendly and professional. I highly recommend both sales and service departments. More

Always a great service experience, and it continues with the new Quick Lane. Easy to schedule appointments, and service completed in the time promised. Appreciate Bob Youkers' experience and customer serv the new Quick Lane. Easy to schedule appointments, and service completed in the time promised. Appreciate Bob Youkers' experience and customer service. More

Called the Service Department with short notice and Hunter told us to bring it in right away. He was very pleasant and friendly to deal with and our issue was resolved promptly. Hunter told us to bring it in right away. He was very pleasant and friendly to deal with and our issue was resolved promptly. More

Car was in for service asked for cars value if I decided to purchase a new Ford. The salesman was more then willing to give me the value of my car prior to asking if I was looking at a new car. He then a to purchase a new Ford. The salesman was more then willing to give me the value of my car prior to asking if I was looking at a new car. He then ask which car I was looking at and they gave me a higher trade for my car. In other words they gave me a great deal. This is why my family always comes back to lb smith. More

Last week I injured my tire - hit the curb. I called LB service and Russ said bring it in and we will take care of it! I did and they did! The most friendly and efficient service staff ever! Also great service and Russ said bring it in and we will take care of it! I did and they did! The most friendly and efficient service staff ever! Also great social distancing waiting room with coffee! What more could you ask for? More

Since we moved to Pennsylvania more than 20 years ago, I have been tormented by the inspection stickers. I have always asked for special attention to place the stickers straight and level and had mixed res have been tormented by the inspection stickers. I have always asked for special attention to place the stickers straight and level and had mixed results. Yesterday I received the best results ever. Tom Cavanaugh made notes and even checked with me in the waiting room about placing the stickers lower and closer to roof pillar than the previous stickers. The Technician not only applied the stickers perfectly, he cleaned off the adhesive from the previous stickers. More

Darrell Smiley took his time with us. He kept saying that we just needed to find out what was really important to us. No rushing, no pressure. We test drove the car we purchased just on a whim -- never thoug we just needed to find out what was really important to us. No rushing, no pressure. We test drove the car we purchased just on a whim -- never thought I would have bought a Lincoln. But it seems to be a perfect fit - and the remaining warrantee was a definite selling point. More

Bill Yiengst is great to work with through the sales process. This is the fourth vehicle I have bougth from L. B. Smith , will be back in spring for number five. process. This is the fourth vehicle I have bougth from L. B. Smith , will be back in spring for number five. More

Excellent Customer Service, Russ does a great job and is awesome to deal with!!! I’ve been going to them for years and only trust them! Try them out you won’t be disappointed!! awesome to deal with!!! I’ve been going to them for years and only trust them! Try them out you won’t be disappointed!! More

The sales staff was very friendly and helpful to find the right fit for us. Everyone was honest and caring. We were under no pressure. right fit for us. Everyone was honest and caring. We were under no pressure. More