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Kyle Edwards Buick GMC
Muskogee, OK
82 Reviews
Kyle Edwards Buick GMC is your trusted Buick and GMC dealership in MUSKOGEE and the reason why our loyal customers keep coming back. From the time you enter our showroom when you service with us, you can expect to be treated like family, each and every visit. We offer an extensive inventory, as well as finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 82 reviews
July 30, 2018
Very unprofessional service dept Had one of the worst experiences with a service dept and dealership ever. Spent over $9,000 getting a new motor in a Yukon Denali. Had used this deale Had one of the worst experiences with a service dept and dealership ever. Spent over $9,000 getting a new motor in a Yukon Denali. Had used this dealerships service dept couple times before getting work done on this same vehicle and had a great experience both times. This time has been a nightmare. After getting the vehicle back from them it started dying and losing power when in reverse but each time it would start right back up and run fine. We figured there was a short but didn't know if anyone could find it since it started right backup and ran fine. Finally about the sixth time it died for good. Had to call a local dealership in Sherman tx to come tow it too their shop. They called.me later and said starter cable wasn't put on correctly causing it to short out. Unfortunately the same cable wasn't put on the correct side of the fuse on the battery causing the melting of the cable and destroying the battery. Ended up costing around $620 to fix what the service dept at Kyle Edwards had messed up. Had they spent an extra few minutes checking their work they would have noticed they didn't get the cable on correctly. When we made contact with service manager he determined there was no way his guys could make such a unprofessional mistake. He even went as far as blaming us. We just spent $9230 on a new motor and $743 on a car rental. Now why in the world would we wire it up wrong. Still had the same starter and battery on it. His excuses for someone messing with it didn't even begin to make sense. Even the dealership in Sherman couldn't believe how unprofessional theses guys were. Called the general manager and all he could say was do you wanna speak with the owner. Owner never called back after leaving couple messages. Be very careful using these guys for service. Make sure you check their work and document everything possible, even take pics before leaving their lot. Cause when you do and something happens they may not stand by their work. More
by Brianh
Employees Worked With
Service dept
August 16, 2017
I would give 6 Stars But I can only choose up to 5! Buying a car can be a headache and painful, but at Kyle Edwards Buick Gmc they make sure you have a smooth and painless car buying experience! My Husb Buying a car can be a headache and painful, but at Kyle Edwards Buick Gmc they make sure you have a smooth and painless car buying experience! My Husband and I, had The Best Time Buying a Car from Wyatt Pratt, Great Guy! More
by Gmc Terrain17
Employees Worked With
Wyatt Pratt
