Kyle Chapman Motor Sales
Austin, TX
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15 Reviews of Kyle Chapman Motor Sales
STAY AWAY!!!!!!!!!!! Please if you don't want to be waisting over 3,500 dollars to fix the car you buy at this place!!!!!! I'm just really tierd of putting so much money into this car!! I would never r waisting over 3,500 dollars to fix the car you buy at this place!!!!!! I'm just really tierd of putting so much money into this car!! I would never recommend this auto place! Yes, they are nice and friendly but I could care less about that.... I'm having to pay sooo much to get this junk fixed and it's an 06 LT impala they don't offer you warranty for a reason!!! Because they sell really crapy cars!!! They might not look crapy but what u see is not what u think ur getting!! Also we even gave a $5,000 down payment haha pretty stupid of us they won't even go down on the price for giving such a huge down payment!! Also when you buy the car or truck what ever your buying they will clean it for you before you take it.... If I would of known that I was going to be it back full of scratches after they cleaned it I would of cleaned it my dame self!!!! More
They are not friendly at all. All they care about is your money. They need to learn some customer service. I didn't have insurance on the vehicle for like a day and they came to my job to pick it up wi your money. They need to learn some customer service. I didn't have insurance on the vehicle for like a day and they came to my job to pick it up without even letting me know. They want you to communicate with them, but they don't bother to call you unless you are late , or no insurance. More
I realize that there are a few bad reviews but my experience was as good as you can have when you have some marks on your credit. Interest rate was high, but not any higher than any other "high risk experience was as good as you can have when you have some marks on your credit. Interest rate was high, but not any higher than any other "high risk" loan from even a regular dealer. I ended up giving 1000.00 down (they gave me two weeks to come up with the 500.00 I didn't have)and payments were much less than 400.00 mo. Another reviewer mentioned that they didn't want anything to do with him/her other than get their payments after the sale. Why would they? Are they supposed to coddle you and kiss your rear because they extended you credit? The truck I bought wasn't trouble free(as the case is with any USED vehicle) but I had no issues for the first 65K miles. Not bad. They offer online payments(Monthly payments, not WEEKLY like others) and I have nothing but praise for these guys. I would imagine the experience is much different if you don't make your payments.... More
Lazy car salesman saw me on the lot, came out and handed me a sheet with the prices of all the vehicles on the lot, and walked back into his office. Did not offer to show me any cars or take test drive. I w me a sheet with the prices of all the vehicles on the lot, and walked back into his office. Did not offer to show me any cars or take test drive. I went into the office to talk to him, and he seemed uninterested in selling a car. Still did not offer a test drive. Very large down payment needed to drive off with anything, so I was not interested anyway. I was not impressed, overall. Total waste of my time. More
If you like dealing with sharks, this place is for you! Kyle Chapman Motors (along with all the other Chapman brothers' dealership--Greg, Doyle, Steven, etc.) prides itself on its "honest" and "fair" reput Kyle Chapman Motors (along with all the other Chapman brothers' dealership--Greg, Doyle, Steven, etc.) prides itself on its "honest" and "fair" reputation. That may have been true back in the 1950's, but these days, they are simply seen as a small car note lot with in-house financing. They take advantage of their customers who typically have little-to-no credit, or terrible credit. You can put $1000 down on a VERY used car, and pay $400/month for it! The cars are always sold AS-IS, and if you have car problems, you are pretty much shucks-out-of-luck. They do have a mechanic, but that service is cheap and shoddy at best. They have a mechanic on hand because they want to "help" you keep your car running so you can keep making your overblown car payments. Don't even try to talk to them once you've purchased a car from them. All they want is for you to make your payments. The less they hear from their customers, the better! Where did I hear that? From the manager himself---Zach Taylor. His concern is for the company---not the customers. More