Kurtis Chevrolet

Well trained mechanics making repairs correctly. Have used Kurtis for 20+ years. Always attentive and listens to the sounds you make when trying to describe a sound your vehicle makes. Have used Kurtis for 20+ years. Always attentive and listens to the sounds you make when trying to describe a sound your vehicle makes. More

The service techs are always polite. They are willing to work with you on vehicle issues. Help me understand the issues. They are willing to work with you on vehicle issues. Help me understand the issues. More

My service appointment was a very good experience in that it was started and finished on time. Jeff was very professional and especially courteous. All items were accomplished and my vehicle was ready on t it was started and finished on time. Jeff was very professional and especially courteous. All items were accomplished and my vehicle was ready on time. More

We moved to North Carolina from Denver, CO. We had purchased a 2007 Trailblazer there and towed our 5,000 lbs of boat and trailer to here. I was looking for a dealership with a service depart We had purchased a 2007 Trailblazer there and towed our 5,000 lbs of boat and trailer to here. I was looking for a dealership with a service department I could trust. A lady with a new Chevy was on the ferry and I asked her if she liked Kurtis. She gave them high marks for her new car purchase and their service department. I took my Trailblazer to Kurtis for service to check them out. They passed. When my wife needed a new car, the only place we shopped was Kurtis. We were not happy with the tire life on the Equinox. The factory original tires (Michelin) only made it to approx. 12,500. The tires were always filled properly with dry nitrogen. Kurtis got us a new set of tires at no cost. The second set of Michelin tires went about 20,000 miles when NHTSA made Michelin recall them. The third set of Michelins went about 23,000 and were worn out. My wife's 2018 Equinox is now running on its fourth set of Michelins, but they are the CrossClimate model. They have about 26,000 miles on them and look factory new. I'm not recommending them until I see at least 50,000 miles on them. I have a rule to only purchase a vehicle from a dealership that has a very good service department! I agree the service department is easy to get an appointment. I usually wait for the service to be performed, but the oil leak was a two day affair. This review was written of my own free will and without any inducements of any kind including any personnel from Kurtis. More

Did not uphold their reputation to take care of an unhappy customer. The tires on my new Equinox were overinflated resulting in having to purchase 4 new tires on 31,000 miles. Kurtis would not stand unhappy customer. The tires on my new Equinox were overinflated resulting in having to purchase 4 new tires on 31,000 miles. Kurtis would not stand behind me therefore, the entire purchase of 4 new tires, wheel alignment and wheel balance were out of my pocket. I sent a letter to Dean Wagaman, owner, and heard nothing from him personally. He turned it over to his GM Hillary, which resulted in being told, they have done all they are going to do, which was nothing other than giving me half off of the wheel alignment and wheel balance. More

Customer service takes advantage of customers unknowing of what they need done on their vehicle charging outrageous rates for labor. I got charged 700 dollars for 4 hrs of work of what they need done on their vehicle charging outrageous rates for labor. I got charged 700 dollars for 4 hrs of work More

Professional, knowledgeable quick and thorough service. Waiting areas clean and pleasant. Service technicians, professional and attentive to vehicle needs. Waiting areas clean and pleasant. Service technicians, professional and attentive to vehicle needs. More

always cordial helpful great service always courteos always ask if i need a loaner.always discuss if any services needed always ask if i need a loaner.always discuss if any services needed More

Kurtis does a great job with customer service, they keep you informed every step of the way. The work is quality work. you informed every step of the way. The work is quality work. More

The maintenance department always does a great job. Appointments are also very easy to make. Appointments are also very easy to make. More