
Kunes Toyota of Galesburg
Galesburg, IL
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561 Reviews of Kunes Toyota of Galesburg
Rude and Slow After working with a slow salesman who knew next to nothing about the vehicle we wished to buy we were passed off to a rude finance officer. After the After working with a slow salesman who knew next to nothing about the vehicle we wished to buy we were passed off to a rude finance officer. After the fact, we were sent an email asking about our experience so I wrote them to let them know how badly it had gone hoping they could make changes to their operations. I received a phone call a few days later from one of the employees I had done business with, who initially apologized but after I suggested they make changes in the manner in which they treat customers she began making excuses. So if you go to Galesburg Toyota know that you will not be met with anything but slow subpar service. More
Detail The detail sucked but everything else was good. Good hospitality and i wasnt in the lot long before someone came to talk to me. Thanks The detail sucked but everything else was good. Good hospitality and i wasnt in the lot long before someone came to talk to me. Thanks More
Misrepresentation Employees can only do what they are told. Bad purchasing experience. Long story. Not very happy. Do not fall for there exteneded warranty program. Liv Employees can only do what they are told. Bad purchasing experience. Long story. Not very happy. Do not fall for there exteneded warranty program. Live and learn. More
Got what i wanted at a payment i could afford! I inquired about a suv online and received a call quickly. Next thing i know im buying the suv i dreamed of! Thanks to Thomas Carder and Tyrell! So fr I inquired about a suv online and received a call quickly. Next thing i know im buying the suv i dreamed of! Thanks to Thomas Carder and Tyrell! So friendly and helpful! Thomas was the best he worked on everything i asked and got it done for me! I unfortunately had to take my suv back cuz its leaking water when it rains .. How crazy.. But Thomas and The service manager are so great they told me bring it in and are fixing the problem for me. I was worried for no reason. I will be a Toyota customer for life.. Thanks for helping me get my beautiful suv and keeping me a happy customer. More
Tim Ellison I would highly recommend Tim Ellison with helping you purchase a car. He was 100% hands on explaining everything about our Avalon Toyota 2018 car tha I would highly recommend Tim Ellison with helping you purchase a car. He was 100% hands on explaining everything about our Avalon Toyota 2018 car that we bought. He was most patient and wanted to make everything perfect with our experience. Give him a 10 star rating at this dealership from our experience!!! Melissa Spence was very good helping us too. More
Getting it in Galesburg I am a single mother and have limited time to car shop. I contacted Thomas and told him my availability. He made an appointment for me. I let him k I am a single mother and have limited time to car shop. I contacted Thomas and told him my availability. He made an appointment for me. I let him know what I was looking for in a vehicle. That same day I drove home in my 2018 Toyota Camry!! This is the first brand new vehicle I’ve ever purchased and I’m glad to do so in the same town I live in! Thomas was a wonderful salesman, not at all pushy, and I would recommend him to anyone! More
A new experience A very joy to have bought a car from Tom who has a good heart and goes above and beyond to help someone. He made sure the car I purchased was everythi A very joy to have bought a car from Tom who has a good heart and goes above and beyond to help someone. He made sure the car I purchased was everything I wanted, and to this day keeps in touch to make sure it’s still working out well for me. He is an amazing guy and an even better salesman! More
Family friendly service with safety top priorty I have three children all in carseats. Two are still rear facing. We needed to upgrade our vehicle to something with a third row. Thomas Carder search I have three children all in carseats. Two are still rear facing. We needed to upgrade our vehicle to something with a third row. Thomas Carder searched for a vehicle within our price range that was safe for our little ones. He put that top priority, which is amazing to see in a salesman. Thomas found a vehicle my husband and I could agree upon which doesn't happen often. He found us a vehicle with the features I desired but could have went without if I needed, he took his time to find what we WANTED and didn't push anything else on us to buy. He found the perfect vehicle with us, was patient and put my family safety first. I'm completely satisfied with our purchase, and knowing our vehicle will last us many years makes me happy! More
Great Experience My wife and I purchased a new Camry and we are very happy with the whole experience. Nick Van Meter our salesperson and the rest of the staff were ver My wife and I purchased a new Camry and we are very happy with the whole experience. Nick Van Meter our salesperson and the rest of the staff were very professional. More