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Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM

Mt Carroll, IL

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214 Reviews

764 W Commercial St

Mt Carroll, IL

61053

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214 Reviews of Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM

November 05, 2019

poor customer service Pat Bausman (the service manager) seems unfamiliar with the vehicles he services and has poor customer relation skills. They don't have time to add More

by bk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pat Bausman
Nov 20, 2019 -

Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM responded

Bk, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for leaving feedback. Please reach out to us at (815) 244-2121 so we may identify ways to improve your experience.

Nov 23, 2019 -

bk responded

Like the chance to turn it around? Seems like you've burnt that bridge. And I'd already returned a call from you before seeing this response. Too little .. too late. bk

November 04, 2019

Amazing Julie Rush was great. She helped me find exactly what I wanted. She negociated a great deal for me that made it very affordable and worked with me. Th More

by bnbruzan2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Rush
Nov 06, 2019 -

Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM responded

Bnbruzan2019, thank you for your kind review; we are happy to pass along your comments to the team here at Kunes' Country Auto Group, Inc.! We are always more than happy to assist you if anything else comes up. Take care!

November 04, 2019

New car experience Couldn't be more happier with the experience of purchasing a new car from you. Julie took the time to make sure she had a satisfied customer and was v More

by jeanetterich1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Rush, Rich Vogeler
Nov 06, 2019 -

Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM responded

Hi Jeanetterich1990, thank you so much for your positive comments about Kunes' Country Auto Group, Inc.! We hope to be of service to you again in the future. Best wishes, Kunes' Country Auto Group, Inc.

November 03, 2019

Went above and beyond to get us financed and into our new car. Very polite and professional. Makes you feel like part of their family. More

by human200408
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Smith, Rich Vogeler
Nov 06, 2019 -

Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM responded

Human200408, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kunes' Country Auto Group, Inc.. We hope to be of service to you again in the future. Best wishes, Kunes' Country Auto Group, Inc.

November 01, 2019

Thank you for finding me the right vehicle with the features I was looking for and within my budget. Thanks for your speedy response to get the deal done. More

by Melissa Pitts Law
Recommend Dealer
Yes
Employees Worked With
Pete Smith, Jeff Elliott, Rich Vogeler
Nov 06, 2019 -

Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM responded

Hi Melissa Pitts Law, thank you so much for your positive comments about Kunes' Country Auto Group, Inc.! We can't wait to see you again, have a great day.

October 31, 2019

Kunes Counry Auto is good place to buy a truck Kunes Country in Mt.Carroll has a nice selection of vehicles Julie Rush, employee was vary helpful. Julie was the salesperson who found the right More

by johnlooney25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Prowant, Jeff Elliott, Pat Bausman, Vinny Popkin, Julie Rush, Ed Temes, Rich Vogeler
Nov 03, 2019 -

Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM responded

Hi Johnlooney25, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

October 29, 2019

Kunes Country Auto is a great place to by your next Chevy! So I had a 2011 Chevy Cruze to trade in with extremely high miles and a not so great credit score to boot BUT that didn’t stop Julie and the great sta More

by Madzen81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Rush, Rich Vogeler
Oct 31, 2019 -

Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM responded

Madzen81, your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Kunes' Country Auto Group, Inc.

Nov 03, 2019 -

Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM responded

Johnlooney25, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

October 25, 2019

Pretty good Went there only wanting to spend $10,000.00. And left only paying $10,000.00. Got a great car and very happy with it. More

by Ash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Budimlija
Oct 30, 2019 -

Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Kunes' Country Auto Group, Inc.

Oct 30, 2019 -

Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM responded

Hi Ash! We're so happy we were able to help you out! Thank you, and have a fantastic day!

October 24, 2019

purchasing a new truck All the people we meet where very friendly and helpful. I would refer anyone who is looking for a new or used car or truck. More

by Margaret
Recommend Dealer
Yes
Employees Worked With
Julie Rush, Ed Temes, Rich Vogeler
Oct 28, 2019 -

Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM responded

Margaret, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kunes' Country Auto Group, Inc.. We hope to be of service to you again in the future. Best wishes, Kunes' Country Auto Group, Inc.

Oct 28, 2019 -

Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 20, 2019

Above and beyond Julie and Ed went above and beyond for me. Back in August I came in looking for a new vehicle but went home with nothing fast forward two months and t More

by Skyler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Rush, Ed Temes
Oct 23, 2019 -

Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM responded

Skyler, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Kunes' Country Auto Group, Inc.