Kunes Mount Carroll - Buick Chevrolet Chrysler Dodge Ford Jeep RAM

Bailin is AWESOME! ! Super informative and his customer service and follow up/follow through is second to none! I wanted a very specific vehicle with specific bells ! Super informative and his customer service and follow up/follow through is second to none! I wanted a very specific vehicle with specific bells and whistles; though it was not on their lot, he quickly found it for me, and had it brought to the dealership! Dillon in finance is AWESOME (don't be fooled, he loves to smile and laugh when business is concluded!). I dealt directly with these two guys. Everyone at the dealership is very friendly and will have a conversation with you. I feel safe and will happily work with Kunes, Mt. Carroll, in the future! Stop in and give Buddy, the dealership mascot, a scratch on the head! More

Thanks for the efficient, quick service, the new brakes work well. glad you could get my vehicle in so quicly work well. glad you could get my vehicle in so quicly More

Thanks to Brandon and Blake for finding us the perfect new vehicle. We were happy with all aspects of the process and recommend Kunes to others. new vehicle. We were happy with all aspects of the process and recommend Kunes to others. More

Had not been shopping for a car in 7 years. Walked through the door and was immediately introduced to Sales Assoc Amanda. Amanda was so nice to work with. We had no idea what we wanted and she found i through the door and was immediately introduced to Sales Assoc Amanda. Amanda was so nice to work with. We had no idea what we wanted and she found it. 2 hours later we had our Enclave. Amanda was very personable and with the assistance of Jeff and Zach, the entire process was smooth. More

If you are in the market for a car you need to come here and ask for Justin Williamson aka J-Town. He’s professional and pays attention to detail. Overall he makes the buying experience great and works hard and ask for Justin Williamson aka J-Town. He’s professional and pays attention to detail. Overall he makes the buying experience great and works hard to find you the perfect vehicle. More

Thank you for the great help that I received.I love my new vehicle. Down sizing is going to perfect for my family. Thanks you new vehicle. Down sizing is going to perfect for my family. Thanks you More

After receiving a holiday sweepstakes in the mail with little pull tabs we matched 3 in a row saying we have a chance to win 6 different prices so I made the 30 mile journey yeah we won alright The so c little pull tabs we matched 3 in a row saying we have a chance to win 6 different prices so I made the 30 mile journey yeah we won alright The so called $25 GIFT CARD is actually a coupon card. A Chinese company must have printed off 600 of these things to handout to suckers like me. I came there after work thinking I won something. I a family man of 7 kids spend my gas that I use to go to and from work! FOR A COUPON CARD! BOY did I feel like a sucker on the way home. More

Kunes went above and beyond. Super easy and helpful. Brandon helped find us the exact vehicle we were looking for and was great working with. Brandon helped find us the exact vehicle we were looking for and was great working with. More

Kaylee Sets the Stage! Kaylee has set the stage for my near future purchase and the feeling of a 'breath of fresh air' in working with a dealership that respects the custome Kaylee has set the stage for my near future purchase and the feeling of a 'breath of fresh air' in working with a dealership that respects the customer. Dealing on a Ford, even though the selection list does not show Ford (so I chose GMC to get this review to take). More

It's very easy to see why they receive so many awards. It's easy to see why they receive so many awards. We had been receiving mailings off and on for awhile about sales/prizes that were going on. We showe It's easy to see why they receive so many awards. We had been receiving mailings off and on for awhile about sales/prizes that were going on. We showed a little interest in new cars because we knew we would be trading within the year. Thats when Kaleb Hermeyer sent us not one but 2 or 3 emails and left at least 2 messages on our voicemail. So we knew that he was interested in making a sale. So we started looking closer to Kunes web site. When we arrived at the dealership we were welcome by a number of employees before sitting down with Nick Schuler to begin the buying process. We were enjoying our experience so much that we couldn't believe the time had slipped away so fast. We were notified the next morning that there was good news and we needed to return to finish up the paper work. At that point Kaleb Hermeyer took the lead and made sure everything fell into place without flaws. When we left in our new car both my husband and I were very happy, and felt like a ton of bricks had been lifted from our shoulders. It has been a pleasure to drive and show off our new vehicle to our family and friends. Due to "No one is perfect" we have things to work on daily. There is only one thing I can find for this dealership to work on. That would be knowing and remembering customer names. Now this is no big issue for me. But, it does make all the paper work involved go smoother at the end of the sale. These gentlemen have been a blessing and our answer to many prayers. So I want to say a Big Thank you to God for blessing these men with a heart for customer service. (Kaleb Hermeyer, Nick Schuler, Rich Vogeler, and Jeff Elliott.) More