Kunes Honda of Sycamore
Sycamore, IL
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Although they didn't have the car I wanted they were very agreeable to get me the car I wanted from another dealership in the color I wanted with the required trim level. Things went as expected with negotia agreeable to get me the car I wanted from another dealership in the color I wanted with the required trim level. Things went as expected with negotiations (same as any dealership). Treated with respect and courtesy. More
CHARLIE ANDERSEN WAS GREAT TO WORK WITH. ..VERY KNOWLEDGEABLE AND PERSONABLE. HE GAVE ME GOOD INFORMATION TO HELP ME MAKE A SOUND DECISION IN MY PURCHASE AND HE SEEMED TRUSTWORTHY AND GENUIN ..VERY KNOWLEDGEABLE AND PERSONABLE. HE GAVE ME GOOD INFORMATION TO HELP ME MAKE A SOUND DECISION IN MY PURCHASE AND HE SEEMED TRUSTWORTHY AND GENUINE. More
**One Star: A Masterclass in Deception and Disappointment** If you're looking to dip your toes into the murky waters of car buying, you might want to avoid Kunes Auto of Sycamore unless you Disappointment** If you're looking to dip your toes into the murky waters of car buying, you might want to avoid Kunes Auto of Sycamore unless you're up for a lesson in deceit. As a first-time car buyer, my experience was nothing short of a cautionary tale. It started promisingly with a salesperson who seemed knowledgeable and helpful, guiding me to a 2024 Honda Accord Hybrid at a decent 3.9% APR. But once the paperwork phase came, the tone changed. The finance manager played a classic bait-and-switch, hiking the APR to a ridiculous 7.9% with some sleazy salesman charm. I walked away, only to be reeled back in by a call from the dealership manager, promising the original APR. The real kicker came the next day. After signing what I thought was a done deal, I was nonchalantly asked to waive the extended warranty and Serma protection—details omitted until the pen hit the paper. The saga continued with a carousel of fired staff and unresponsive managers, ending with a sales pitch for the very protections they'd sneakily removed. In summary, if you value transparency, integrity, and respect, steer clear of Kunes Auto of Sycamore. They've turned the car buying process into a game of smoke and mirrors where the customer's trust is the first casualty. More
Very professional and courteous. They know how to treat their customers and got the repairs done on time without any questions. They know how to treat their customers and got the repairs done on time without any questions. More
I love the car and I feel like I got a decent deal on the price. With that said I told the salesman and the finance guy that I had my financing arranged and that I didn't need or want them to apply for anyth price. With that said I told the salesman and the finance guy that I had my financing arranged and that I didn't need or want them to apply for anything. I told the finance guy three times. Then while sitting waiting on the paperwork to be drawn up the salesman starts asking about my work and income etc. All of the basic information that you need to apply for financing. I stopped him and asked why he needed this information because I wasn't applying for financing through them. He said that Mike the finance guy had told him to get all of my information. He was planning on running a fiance application for me, with the bank I had told him I already had the loan arranged with. When I complained about this to the business manager he gave me a story about how he was, "probably trying to get me a better deal with a different lender." I never gave permission for them to apply for anything. In fact I told them not to, then had to stop them from trying. I like the car, and as I said I think I got an okay deal. I will never let these people near my financial information however. More