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Kunes GMC Cadillac of Belvidere
Belvidere, IL
27 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 27 reviews
November 15, 2022
I came in with a $60 oil change coupon and walked out paying $90 - admin fee of $3 and CC surcharge of 3%. This is after they tried to charge me for 9 quarts of oil even though the vehicle only takes 8 q paying $90 - admin fee of $3 and CC surcharge of 3%. This is after they tried to charge me for 9 quarts of oil even though the vehicle only takes 8 quarts. Tried to sell me four things I didn't need including an air filter (showed me one with leaves) - my vehicle is parked in a garage and the system said it was at 50%. The service tech was a complete scammer! Hard to write a bad review since I purchased my vehicle from one of their Wisconsin dealerships. Will never come back and suggest that buyers beware! More
by buhly
Employees Worked With
Service Tech on 11/5/22
October 14, 2022
I am very pleased with the service, I was having issues with my Acadia denali and my regular GMC dealership couldn't get me in for a week. My son told me to call Kunes, they got my vehicle in right away fi with my Acadia denali and my regular GMC dealership couldn't get me in for a week. My son told me to call Kunes, they got my vehicle in right away fixed and serviced my vehicle. I was going to wait , but Gus said it was going to take awhile and offered me a loaner so I could run errands. I can't say enough positive things about my experience, pretty sure I have found a new dealership. Thank you, Debbie More
by Debbie Johnson
Employees Worked With
Gus
October 12, 2022
Went to dealership to sell car and worked with James Friedman and his team. I Was able to sell the car quickly at a reasonable price. Thanks team Kunes -Belvidere Friedman and his team. I Was able to sell the car quickly at a reasonable price. Thanks team Kunes -Belvidere More
by Neil Dose
Employees Worked With
James
September 22, 2022
Everyone was very friendly & helpful. We often dread the vehicle buying process but kunes makes it smooth & easy. It’s nice to have a reliable dealership so close to home. We often dread the vehicle buying process but kunes makes it smooth & easy. It’s nice to have a reliable dealership so close to home. More
by Alyson Morrow
Employees Worked With
Kyle
July 13, 2022
Just bought our new Jeep here and we are in love ! Leonard helped us and made the process so easy ! We’ve been wanting a new Jeep for a while and they were able to make that happen ! Leonard helped us and made the process so easy ! We’ve been wanting a new Jeep for a while and they were able to make that happen ! More
by Anastasia escamilla
Employees Worked With
Leonard
January 29, 2022
Alex was great, he is very knowledgeable about what he’s able to do for in your price range and I was able to get a 2019 for less than 40000 miles. Thank you Alex! able to do for in your price range and I was able to get a 2019 for less than 40000 miles. Thank you Alex! More
by austin_naomi
Employees Worked With
Alex Tincu
September 16, 2021
I purchased my vehicle back in June 2021, Bryan was helpful with the sale! Less than 24hrs after we got home with the vehicle, the backup camera went out. Yes they fixed it but not without a struggle. helpful with the sale! Less than 24hrs after we got home with the vehicle, the backup camera went out. Yes they fixed it but not without a struggle.. The receipt states that the camera wasn't broken but fixed for customer. We had an agreement with them that was NOT held on their part and it caused my bank acct to go negative. I contacted the Used Sales Manager Micheal on a Saturday. He said he would call me back Monday with an answer..... As usual here we are Wednesday the following week and NO PHONE CALL. Very unhappy with the dealership and can promise we won't be back. More
by jburr0522
Employees Worked With
Michael
