Kunes GMC Cadillac of Belvidere

Bring is the salesman to see for a new car or used car good man. good man. More

Have taken care of all my recalls and warranty work on our 2022 GMC 2500 our 2022 GMC 2500 More

Horrible customer service. I inquired about one vehicle and a lease at that. I specifically stated when I was there if I agree to run my credit it only be ran once to one bank I inquired about one vehicle and a lease at that. I specifically stated when I was there if I agree to run my credit it only be ran once to one bank "GM Financial". They ran my credit 17 TIMES! To lenders who don't even lease! Today was my third attempt to call and get this issue fixed and I get transferred and then told they will call me back. Never receive a call. Why would they send it to banks that don't even lease? Desperate enough to sell a car to take it upon their selves to finance a vehicle instead of lease and run my credit 17 times, something I never agreed to. 17 TIMES!?! More

Service was completed in a timely manner but when it came time to get the bill and pay it took another 30 minutes. My wife asked the service writer if the truck was done and he said it was and that he had t time to get the bill and pay it took another 30 minutes. My wife asked the service writer if the truck was done and he said it was and that he had the service ticket and would bring it out for her. Instead he stood back and talked with other employees for 30 minutes until my wife had to go back and yell at him to do his job. Very unprofessional to sit there and talk when customers are waiting to leave. I dont think I will be going back again. More

Bought a 2016 Silverado bout 5 months ago . Well the transmission is crap and I was told to bring it in . It has lifetime warranty blah blah so we live about 1 hour away so then I’m told nope n Well the transmission is crap and I was told to bring it in . It has lifetime warranty blah blah so we live about 1 hour away so then I’m told nope nothing is covered 6k plus in service repairs . I don’t have that kind of money just lying around . I’m so mad that one person says that that says another thing no communication with each other . I’m never buying Kunes again this is my 3rd vehicle I have got from a Kunes and they are all liars . I haven’t stopped crying paying so much a month for something that is going to sit for who knows how long!! I mean what’s the point offering a LIFETIME WARRANTY when it’s NO WARRANTY!!!!!! Update / KUNES is paying for half of the repairs and I’m so grateful . They said there was a miscommunication and honered the lifetime warranty . So I thanked them several times ! Thank u gmc kunes of Belvidere!! More

This company sucks they will give you the run around every time I have tried the three different times always the same run around every time I have tried the three different times always the same run around More