Kunes Chrysler Jeep Dodge of Elkhorn
Elkhorn, WI
Filter Reviews by Keyword
By Type
Showing 376 reviews
Stay away from the service department go to Chevy or ford in Delavan but stay far away from jeep dodge of Elkhorn worst ever especially Patrick & Brian in Delavan but stay far away from jeep dodge of Elkhorn worst ever especially Patrick & Brian More
I have gone to Kunes in Elkhorn for serive since purcahsing my truck four years ago. I will no longer have service done here. A Kunes rep called me about 2 weeks ago and set up a recall appt for my purcahsing my truck four years ago. I will no longer have service done here. A Kunes rep called me about 2 weeks ago and set up a recall appt for my DEF pump, the rep also arranged for a loaner to be pciked up at the time of service. When I arrived, the service adviser lectured me about how the rep who scheduled the appt can't promise loaners and that particualr program is new and struggling. I drove an hour for the appt but I agreed to reschedule. I have had issues with frequent regens (2 a day) in my diesel and asked if the DEF pump could be the issue. Kunes has been attempting to ID the issue w/o luck. Another service advisor stepped in the conversation and asked if I "actually" need a 3/4 ton P/U. I explained that I don't need it's full ability everyday. The advisor then explained that the issue is how I drive it. The truck has 145,000 miles on it and 70,000 is towing over 7,000 lbs. The advisor didn't know the truck, it's history (which is in the Kunes computer) or me but was willing to speak down to the owner. I left before I couldn't control my temper and called the service manager later to cancel the appt and inform him I will never return. More
Went to purchase a Gladiator. After they ran out credit they proceeded to tell my husband that all the prices online are wrong. That the one we were wanting was double in price. T After they ran out credit they proceeded to tell my husband that all the prices online are wrong. That the one we were wanting was double in price. They definitely don’t have there act together More
Very chidlish, they wanted to keep arguing instead of doing business. The typical run around games of old school sales. Keep up with the times guys, patronizing customers is dead. doing business. The typical run around games of old school sales. Keep up with the times guys, patronizing customers is dead. More
Lalo was great to work with. He was very helpful and was able to help me find a car that was right for me! He kept his word and actually called me back the next day to answer any questions that I had. Kunes able to help me find a car that was right for me! He kept his word and actually called me back the next day to answer any questions that I had. Kunes was super accommodating and worked around my schedule and the best part is that they were not pushy! Y'all do a great job and look forward to working with you guys in the future! More
Eduardo Huerta was great to work with. He was very informative, helpful and most importantly, he was responsive. Too often dealerships forget that buying a car is the second biggest purchase you’ll ma informative, helpful and most importantly, he was responsive. Too often dealerships forget that buying a car is the second biggest purchase you’ll make. Eduardo struck the perfect balance of being informative and not pressuring the sale. It made driving over an hour that much more worth it. Thanks Kunes and Eduardo! More
GREAT YOUNG MEN FROM JORDON ,CHRIS AND LUIS AND STAFF, SUPER PEOPLE TO WORK WITH. FINANCE WAS VERY HELPFUL AND EXPLAIN IT VERY WELL KEEP DOING A GREAT JOB THANKS, CM SUPER PEOPLE TO WORK WITH. FINANCE WAS VERY HELPFUL AND EXPLAIN IT VERY WELL KEEP DOING A GREAT JOB THANKS, CM More