Kunes Chrysler Dodge Jeep Ram of Sycamore - Service Center

Always very helpful, knowledgeable, and kind. They do their best to get things done quickly and have full explanations of what should be done and why. They do their best to get things done quickly and have full explanations of what should be done and why. More

They took my car immediately. I did have to wait, but it was not an ungodly long time. I did have to wait, but it was not an ungodly long time. More

Once your car is paid for, the level of honest service drops significantly. My car was paid for this year, and only had 54,000 miles on it. I accidentally bumped into my power vac while pulling into my ga drops significantly. My car was paid for this year, and only had 54,000 miles on it. I accidentally bumped into my power vac while pulling into my garage. There was no damage and my air bags did not engage. A warning did come on my dash saying to check air bag. I went to my dealer and they said it could not be reset, that I needed a whole new module, parts and labor cost $1800.00. I had read in this case it can be reset, but they said no. Then my air conditioner kept returning to factory setting and my car wouldn’t start about a week later. They said the battery wasn’t connected right after the module was put in and they corrected that. Then they said the computer did not show that my battery was bad, but it was, finally cost $550.00. So from simply bumping into my power vac, I was out $2350.00. Perhaps my battery was coincidentall, however no one thinks so, and everyone I shared the story with has agreed the new module was unbelievably shady. I have heard many other people complain about this place, but did not believe it myself until now. More

The service guys are nice and straight forward when it comes to my wife’s jeep comes to my wife’s jeep More

The dealership is professional and courteous. They listened attentively to resolve an issue I had and also took care of some routine maintenance that was due. They listened attentively to resolve an issue I had and also took care of some routine maintenance that was due. More

The service Dept. is functioning extremely well. The communication and explaining of my cars service issues is greatly appreciated. is functioning extremely well. The communication and explaining of my cars service issues is greatly appreciated. More

Very up front with me with cost as well as how long it was going to take for the work to be done. was going to take for the work to be done. More

The dealership is professional and courteous. They listened attentively to resolve an issue I had and also took care of some routine maintenance that was due. They listened attentively to resolve an issue I had and also took care of some routine maintenance that was due. More

Very up front with me I’m costing how long it was going to take to take More

IT was mixed information about the cost and I thought the price of the part was outrages but I got my vehicle back. Would have done a tune up if the part was not super expensive and car still has a few minor price of the part was outrages but I got my vehicle back. Would have done a tune up if the part was not super expensive and car still has a few minor issues to take care of when I can afford it More