Kunes Chrysler Dodge Jeep Ram of Sycamore | Page 14

Services Were Exceptional, friendly customer service, Very accommodating With a loaner car Definitely will recommend Very accommodating With a loaner car Definitely will recommend More

The service staff was very friendly , knowledgeable and accommodating. I appreciated their help and will be returning again when I need to. accommodating. I appreciated their help and will be returning again when I need to. More

I've been doing business with this dealership for many years. What Is important too me is Great service. That's what makes a good dealership. Thank you Anthony,Scott, Mike, and everyone else in service an years. What Is important too me is Great service. That's what makes a good dealership. Thank you Anthony,Scott, Mike, and everyone else in service and parts and thank you for going the extra mile for your customers. Great job Pat Christenson More

Wanted to get some parts for my Dodge charger called them transferred five times to absolutely nobody that knew what they were doing I think I’m gonna go to Saint Charles 20 miles away and be able to get my transferred five times to absolutely nobody that knew what they were doing I think I’m gonna go to Saint Charles 20 miles away and be able to get my part in less time than it takes to talk to a person at Koons Kunz More

Bought my Jeep when it was Brian Bemis. Service department all knew me and greeted me by name when I was there. Recently stopped in for a warranty issue and not one person could remember my name an department all knew me and greeted me by name when I was there. Recently stopped in for a warranty issue and not one person could remember my name and no one seemed to know anything about the warranty repair even though the week prior I was in for service work and they had found the issue. I had called and was told by a girl in the service department to”pop in”. Took vehicle to another shop for a different issue and they found the lug nuts rounded off and vehicle had been lifted incorrectly and pinch welds were bent. Jeep had been the only place that did my work until I went to the other shop. Will not go back to Jeep. More

This place used to be Brian Bemis and those guys were awesome. I've been taking my truck there for years and they've always been fair and did good work. This last time I took my truck there I found out i awesome. I've been taking my truck there for years and they've always been fair and did good work. This last time I took my truck there I found out it was Kunes, none of the guys that worked there before, who knew me by name, knew my truck, worked there anymore. They also lost all my 5 years of history. I talked to Shane who said he would waive the diag fee since they lost all my history and had to recheck the truck. They called me and gave me absolutely ridiculous prices for the parts and repairs, twice what the previous quotes were. I told them to just give me the truck back, and since I wasn't available my wife went to pick it up. When she got home she told me they charged her $180 to get the truck back. I called back, talked to Shane, and he said he never told me he'd waive the diag. He also told me he had my history but didn't seem to know what work I had done when I asked him about it. I'm taking my truck, car, and my family's vehicles, elsewhere from now on, and I will tell everyone I know not to bring their vehicles to this place. I give them 6 months before they have no customers left. More