Kunes Chrysler Dodge Jeep Ram of Belvidere
Belvidere, IL
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This is the only dealership I go to. They're very customer oriented. I have a jeep dealership less that 5mins away and I drive over 30mins, the service is worth it! They're very customer oriented. I have a jeep dealership less that 5mins away and I drive over 30mins, the service is worth it! More
I had an issue with the radio in the vehicle. I had brought it in and the technician knew exactly what the issue was. He had it diagnosed in no time.The service writer made the process seamless a I had brought it in and the technician knew exactly what the issue was. He had it diagnosed in no time.The service writer made the process seamless and had the vehicle back in my possession while we waited for the radio to arrive. I then brought it back in for the radio replacement and everything is working great! Great example of how a vehicle repair shop should operate. More
Very disappointed that this dealership did not do anything to fix a ABS warning light even after I complained it affected handling - and took it back twice - the second time they sat my car outside a anything to fix a ABS warning light even after I complained it affected handling - and took it back twice - the second time they sat my car outside and did nothing - they said cause it’s intermittent indication they would not change the sensor- several times on a recent long cross country road trip it goes out while on the highway, once forcing us to loose control and drive off the road - while I have only previously held their service in high regard when Wold dealership - Kunes now the new owner chose not go do anything but charged me dx fee anyway - fixing nothing and suggest I keep driving it has had a very deleterious effect on the safety driving my family around - so I cannot recommend Kunes as it’s no longer the stellar Wolf dealership that cares about their customers. More
I have always had a professional experience at Kunes. My Advisor Jamison is someone I trust. He keeps me well informed & makes sure my Jeep GC L gets taken care of. My Advisor Jamison is someone I trust. He keeps me well informed & makes sure my Jeep GC L gets taken care of. More