Kunes Chrysler Dodge Jeep Ram of Belvidere

Got in right away. Staff were very friendly. Service was quick and accurate. Service tech was very informative. was quick and accurate. Service tech was very informative. More

I have never been disappointed since I drove my 2019 Jeep Grand Cherokee off the lot! The service department delivers efficient, timely attention to my concerns and offers convenient, comfortable option Jeep Grand Cherokee off the lot! The service department delivers efficient, timely attention to my concerns and offers convenient, comfortable options while waiting. Best after-purchase customer satisfaction experience ever!! More

Paul in the service department is AWESOME! He always goes the extra mile to make sure the problem is solved! the extra mile to make sure the problem is solved! More

What a great experience!!! Friendly enviroment, thanks Jose Marquetti you took care of all our needs Jose Marquetti you took care of all our needs More

Great service department. That gives quick and easy solutions for all your needs. Great guys to work with on the sales side too! solutions for all your needs. Great guys to work with on the sales side too! More

Beware Bait &Switch tactics used. My son bought a used car here saw a car he wanted online made an appointment to see the car, was immediately hit with the bait and switch, that car was not available righ car here saw a car he wanted online made an appointment to see the car, was immediately hit with the bait and switch, that car was not available right now as it was being worked on so they up sold him. Car was not without its problems of course even though it was supposedly inspected. Windshield washer nozzles were broke off they told him they would take care of that for him, they ordered the parts and told him if he wanted them installed they were going to charge him $150.00 and it's been over a month and they still haven't got the parts in for it ! (PATHETIC) That is not taking care of him. Car also has a tire that leaks on the bead and plugged heater core that barely puts out any heat not to mention some problems inside the car as well. GREAT INSPECTION KUNES WILL NEVER BUY HERE AGAIN. I RECOMMEND AVOIDING THIS DEALERSHIP ! More

I love the friendliness of everyone that I dealt with. They helped me get into a car that I really like and wanted. They helped me get into a car that I really like and wanted. More

Very friendly and professional. Worked out a price that was what we were looking for. Very knowledgeable about the vehicle. Car man Dan. was what we were looking for. Very knowledgeable about the vehicle. Car man Dan. More

Buyers Beware! Check out there BBB rating before considering buying a vehicle from them. I special ordered a 21 Jeep in July. They took my trade and deposit. Advised me they would order the car and considering buying a vehicle from them. I special ordered a 21 Jeep in July. They took my trade and deposit. Advised me they would order the car and it would take 8 weeks. Ordered me the wrong vehicle. Which I advised them the order was incorrect. They gave me the runaround and finally admitted the could not order the car I ordered but would look around and see they could find one. I decided to look at other dealerships and got a price on 2022. I gave Kunes the opportunity to match there price they could not.They could not after several months of having no car and holding my money I asked for my money back and decided to go elsewhere. I could no longer get a 2021 so I ordered 2022 from another dealership for much less.They sent a check for my trade but it did not include the $1000 deposit. I notified them and said they would check into it. No response so I followed up. They advised since I order from someone else even though they could not get the car I ordered that the $1000 they were holding was contingent on buying a car from them.. No where did it state if that they could not deliver the car that I ordered they would keep $1000. If there was an option on negative ratings i would of chosen it. Bad business practice. More