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Kunes Chrysler Dodge Jeep Ram of Belvidere
Belvidere, IL
290 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 290 reviews
February 21, 2022
I've been buying new vehicles for 20+ years and this is BY FAR the best and easiest experience I've ever had. The conversation started with Steve (sales) over email and eventually included Shane (manager) BY FAR the best and easiest experience I've ever had. The conversation started with Steve (sales) over email and eventually included Shane (manager) to finalize the numbers. It was a matter of hours going back and forth via email and then began the drive out to the dealer. Mind you this dealer was 1.5+ hours away. So I was gearing up for a fight if they were to try to pull any gimmicks after I arrived. I was in complete shock when we drove away from the dealer in under 2 hours with the car. THANKS GUYS (and I'm sorry I doubted you)!!! More
by shareef777@gmail.com
Employees Worked With
Steve Preissler, Shane Gillenwater
February 14, 2022
About 7 months ago, I purchased a set of tires from Kunes. Two things created problems for me. First, when I got home and looked at my credit card statement, I noticed I was charged over $30 more than Kunes. Two things created problems for me. First, when I got home and looked at my credit card statement, I noticed I was charged over $30 more than what my bill was. I contacted the dealership, and they said that there was a new policy that credit card purchases would be charge a 3% service fee. This was a new policy, and it was never stated to me. Secondly, I had priced out tired at three places, and the prices were about the same. With the tires I would get free balancing and rotation for the life of the tire. I went with Kunes because I thought it would make things more simple. When I went to get my free balance and rotation I was informed that the purchase did NOT include free balancing. In the past 30 years, I have NEVER purchased tires without free balance and rotation. I have had no problem with the people at the dealership. I have a BIG problem with the false, and misleading information that I receive. I have made my last visit to Kunes' service! More
by exsermonator
Employees Worked With
Paul Weter
February 05, 2022
Overall I liked the experience of purchasing a new pacifica hybrid. There was no pressure to buy any unwanted warranty or other protection packages. The only issue I had was that no one in the dealers pacifica hybrid. There was no pressure to buy any unwanted warranty or other protection packages. The only issue I had was that no one in the dealership was aware that chrysler removed remote connectivity for my pacifica trim and they kept assuring me that the app would work. Only after a few days of purchase, they told me that my trim doesn’t support remote connectivity through app. That was a big disappointment. More
by Shan
Employees Worked With
Steve, Jose
January 29, 2022
Everyone is so friendly and helpful. Our experience buying our new Jeep was the smoothest car purchase ever. And our first trip to get the oil changed was also a pleasant experience. buying our new Jeep was the smoothest car purchase ever. And our first trip to get the oil changed was also a pleasant experience. More
by Perk4by4
Employees Worked With
Colson
December 29, 2021
The service department goes above and beyond to help customers. They gave me a great price on new tires for my Ram truck. There prices were competitive with the other tire retailers. customers. They gave me a great price on new tires for my Ram truck. There prices were competitive with the other tire retailers. More
by Ramtruck
Employees Worked With
Erwin
