Kunes Chrysler Dodge Jeep Ram of Belvidere | Page 17

I`ve bought many vehicles from this dealership, very friendly sales staff and have the best service department I`ve dealt with. friendly sales staff and have the best service department I`ve dealt with. More

Great group to work with. I realize that not everything goes well & that's were I experienced truly great service with great communication. I realize that not everything goes well & that's were I experienced truly great service with great communication. More

They put off the check engine light 3 times until it was out of warranty. They when I instead they do something about it inseades of calling me to let me know what was wrong with it and how long it would be out of warranty. They when I instead they do something about it inseades of calling me to let me know what was wrong with it and how long it would be the tore it a part and it sat for A week in a haft waiting for approval. So I was with out transportation almost the hole time until 3 days before it was done. And it wasn’t the first time they did it. But it will be the last. More

You guys are great people I love my jeep renegade it’s very dependable thanks again for your good service very dependable thanks again for your good service More

I initially contacted this dealership on 2/25/22 on a vehicle that was listed for an x amount. After dealing with a salesman who lowballed me severely I was contacted by the GM, Stephany Whitted on 2/28/ vehicle that was listed for an x amount. After dealing with a salesman who lowballed me severely I was contacted by the GM, Stephany Whitted on 2/28/22. She followed up to see if there’s any help she could provide to earn my business. I explained to her respectfully but did not receive any reply back from her directly. Early morning of 2/28/22 I was contacted by Shane Gillenwater and he stated that Stephany reached out to him and that they were not trying to play any games. He asked “ What are the numbers that would make you are a buyer on our truck?”. My last communication received from this dealership was on 3/1/22 @ 8:39am and i was asked “Where are you coming up with that number?”. I immediately sent him screenshots of 2 vehicles that were being sold on this same website for several thousands more than what I was asking for on a trade in. One of those vehicles had more miles than mines and the other has 200 miles less than mines but wasn’t loaded with as many things as the vehicle I was willing to trade. Keep in mind that throughout all of this, since I initially contact this dealership they have dropped the price on the vehicle on two separate occasions. More

My wife and I bought a 2022 Grand Cherokee from Kunes in Belvidere. Right from the start Brian Androwich was very helpful and understanding in what we were looking for. At no time during our visit did we Belvidere. Right from the start Brian Androwich was very helpful and understanding in what we were looking for. At no time during our visit did we ever feel pressured or disrespected in anyway. Even when Brian brought over Shane the sales manager did we feel pressured. This by far was the easiest low stressed buying process that we have ever had. We highly recommend going to see Brian and Shane if your in the market for a Jeep or any other Chrysler product. Thank you Brian!! More

We had a wonderful experience at Kunes when purchasing our new Jeep. Brian and the team at Kunes where knowledgeable, friendly and listened to our needs our new Jeep. Brian and the team at Kunes where knowledgeable, friendly and listened to our needs More

They got me In And out in no time Tina was very up to date very nice person date very nice person More

About 7 months ago, I purchased a set of tires from Kunes. Two things created problems for me. First, when I got home and looked at my credit card statement, I noticed I was charged over $30 more than Kunes. Two things created problems for me. First, when I got home and looked at my credit card statement, I noticed I was charged over $30 more than what my bill was. I contacted the dealership, and they said that there was a new policy that credit card purchases would be charge a 3% service fee. This was a new policy, and it was never stated to me. Secondly, I had priced out tired at three places, and the prices were about the same. With the tires I would get free balancing and rotation for the life of the tire. I went with Kunes because I thought it would make things more simple. When I went to get my free balance and rotation I was informed that the purchase did NOT include free balancing. In the past 30 years, I have NEVER purchased tires without free balance and rotation. I have had no problem with the people at the dealership. I have a BIG problem with the false, and misleading information that I receive. I have made my last visit to Kunes' service! More