Kunes Chrysler Dodge Jeep Buick RAM
Sterling, IL
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347 Reviews of Kunes Chrysler Dodge Jeep Buick RAM
Bought a 2018 Ford F-150 from Kunes CJRD on 9/16/23 with 14,000 miles, the truck was delivered to my house that Saturday. The following morning I discovered a serious driveline vibration, and brought the tr 14,000 miles, the truck was delivered to my house that Saturday. The following morning I discovered a serious driveline vibration, and brought the truck to our local Firestone dealer the following Monday to have the tires rotated and balanced, which was unsuccessful. In turn I brought the truck to Ford for a full inspection, where the following issues had been discovered: - Tires unevenly worn beyond ability to balance - needed replacement - Front pinion seal is leaking (would have been caught by any visual inspection) - Air charge tube is leaking oil (Powerstroke) and must be replaced - Engine had been replaced at 11,900 miles, no mention in the condition report or Carfax Sales Manager Joe has told me the dealership does not intend to reimburse me despite his promises to "make things right," and also despite my buying the dealership's extended warranty, which is not worth the paper its written on. My words to the wise, avoid buying a vehicle from this dealership. If you do, insist on inspection of the vehicle by an outside party, they clearly do not inspect or recondition used cars and trucks. More
Dealership agreed to my offer on a vehicle. Then David drew up a contract that was 5080 dollars above what we agreed upon. I called and texted about the mistake and no one got back to me! This Then David drew up a contract that was 5080 dollars above what we agreed upon. I called and texted about the mistake and no one got back to me! This was on a Saturday and finally they got back to me on Monday by text telling me they sold the vehicle that we had an agreement upon. They proceeded to tell me they don’t hold vehicles. I told them that this was bad business! They asked if they could help me with something else. I said absolutely not because I will not do business with a dealership that operates this way. I will be contacting the BBB. More
We came in to look at a Jeep Wrangler. Leon was our sales person. He had sold us our previous Jeep Cherokee, so we wanted to work h again. He did a wonderful job. sales person. He had sold us our previous Jeep Cherokee, so we wanted to work h again. He did a wonderful job. More
I would definitely recommend to anyone looking for a vehicle to go here. I was hoping to get a vehicle and it had to be within my affordable price range, and that is exactly what i got. Harley and the f vehicle to go here. I was hoping to get a vehicle and it had to be within my affordable price range, and that is exactly what i got. Harley and the finance team worked so i could drive off with my vehicle. Love it and i am very happy with my purchase!! More
This was a great day , it's like Harley knows me better than I know myself. So happy with the Ford edge, perfect,exactly what I need. Very happy with the deal! than I know myself. So happy with the Ford edge, perfect,exactly what I need. Very happy with the deal! More
Scott was amazing! Second time purchasing a car from him. He made sure i had everything I absolutely needed. Will continue to do my future business with kunes Thanks again for the help with my 2021 jeep comp He made sure i had everything I absolutely needed. Will continue to do my future business with kunes Thanks again for the help with my 2021 jeep compass. You guys are truly the best! More
Travis was able to verify my repair WAS in fact covered under warranty after i had been told by a different service member it would be an $800 fix. Also had my repair done in less than 24 hours after dropp under warranty after i had been told by a different service member it would be an $800 fix. Also had my repair done in less than 24 hours after dropping it off. Travis definitely made the "costly repair stress" disappear by going above and beyond for me, 10 out of 10 rating was given without a doubt!! More
Scott was great to work with! I highly recommend him! Thanks again Scott for finding us our dream Jeep and making the process as easy as possible!! Thanks again Scott for finding us our dream Jeep and making the process as easy as possible!! More
It was well taken care of. We came in not scheduled and was served very fast and promptly. The staff was friendly. Worked well with us about prices. was served very fast and promptly. The staff was friendly. Worked well with us about prices. More