Kunes Chevrolet GMC Of Elkhorn

Worst car buying experience ever! First we found the perfect van on the website so we called the delavan dealer and they said to come take a look at it but when we got there they said First we found the perfect van on the website so we called the delavan dealer and they said to come take a look at it but when we got there they said it was at the dealership in Illinois but they would have it delivered to them in the morning and we signed a paper putting it on hold for us... but in the morning instead we got a text message saying that it was sold the night before and they didn't have anything comparable to what we were promised so we went to look at the dealer in elkhorn and that's when stuff got really bad... they still couldn't find anything comparable to what we were promised (although I'm pretty sure what we were promised was just bait to lour people in there because one person said it was sold the night before, another said it was sold 3 days prior and another said it was sold a week prior) but were willing to settle for something less then perfect because it was going to be a work vehicle and I'm a drywall finisher so alot of days i come home very dusty from work. The guy wasn't the easiest to work with at first but once we were approved (and we were already approved at the previous dealer so I don't know why we had to go through this again and hurt our credit score) he was easier to work with. So we finally decide on a van and he assured us that all the used vehicles are inspected and certified and it clearly wasn't! That same night I couldn't get it to start. The key would turn and it would say "put in park" while it was in park. After wiggling the shifter a few times I'm able to get it home and I tried to start it again and it won't start. So I call them and they send a tow truck for it. Turns out the pcm was bad and if they inspected their used vehicles like they say they do they should have known that... later in the week the office guy calls us and says the loan company should be calling us and asks us to lie and say everything is all good and they will have our van running within the week... 3 weeks later it's still not done and every time we called about it they either said they didn't know what was going on with it or it was in the shop then they would call and say they diagnosed it and had to order the part. 3 weeks in a row they told us that! Then they asked us to lie to the extended warranty company and say we drove it a few hundred miles and when we said that's a lie we only drove it maybe 30 miles the guy says "whatever". Buying a new vehicle is supposed to be fun but this was definitely not fun and never again will we buy from kunes! More

Great dealership! Ben Vance and the sales team at Kunes made purchasing a car for my son extremely easy and stress-free. I never dreamed we would be able to find the pe Ben Vance and the sales team at Kunes made purchasing a car for my son extremely easy and stress-free. I never dreamed we would be able to find the perfect car so quickly and within our budget! Ben was so respectful and attentive to our needs. I won’t be going anywhere else to purchase future cars. More

Excellent, Friendly service Very friendly service from all parties we encountered at this dealership. Everyone was polite and willing to help and get the answers we wanted as qui Very friendly service from all parties we encountered at this dealership. Everyone was polite and willing to help and get the answers we wanted as quickly as they could. More

Best dealership ever These guys are great! They go above and beyond. Top notch experience. We wouldn’t go anywhere else. Jr and Mike were real great to work with. These guys are great! They go above and beyond. Top notch experience. We wouldn’t go anywhere else. Jr and Mike were real great to work with. More

Great experience Andres was such an awesome help! I was a tough cookie but he kept up with me and ultimately led us to the vehicle we loved. We will be going to him fo Andres was such an awesome help! I was a tough cookie but he kept up with me and ultimately led us to the vehicle we loved. We will be going to him for our next vehicle and will recommend him to family/friends. More

Parental life Support As parents, we are always making sure our kids are safe and secure. The vehicle situation for one of our children was quite complicated and Andres As parents, we are always making sure our kids are safe and secure. The vehicle situation for one of our children was quite complicated and Andres Cruz Jr. listened to the situation and was able to help beyond expected. We and our child are now stress free and we would like to thank Junior for listening and getting us a new car and relieving the stress of an overwhelming situation. More

Great service! Everything about my car buying experience here was great. I wanted something cheap, good on gas and easy to pay off. We found what I was looking for r Everything about my car buying experience here was great. I wanted something cheap, good on gas and easy to pay off. We found what I was looking for right away. All the numbers were exactly where I wanted to be. Customer service was great. Andres had great communication skills and actually heard what I needed in a vehicle and we got the deal done. More

Sweet Silver Extremely professional dealership, not pushy. Everyone I spoke to was friendly and informed. Since I do all my service at the dealership, I feel Kune Extremely professional dealership, not pushy. Everyone I spoke to was friendly and informed. Since I do all my service at the dealership, I feel Kunes GMC is the perfect fit for me. More

Helps beyond initial purchase! Junior worked with my parents to purchase a car and shortly afterward helped us further. He over saw the repairs on vehicles that were not purchased f Junior worked with my parents to purchase a car and shortly afterward helped us further. He over saw the repairs on vehicles that were not purchased from him, not once, but twice. In addition, he searched other dealers for specific vehicles that we had request. He was always available and willing to help us in anyway! Junior is extremely knowledgeable about cars and does his job with honesty and integrity. I would recommend him personally to anyone searching for any make or model new or used. Junior is an example of what all dealership experiences should be like. More

Very friendly, awesome salesman! I usually hate cat shopping, but Andres made buying a car very easy and stress-free from the moment I walked in the door. He listened to what I wanted I usually hate cat shopping, but Andres made buying a car very easy and stress-free from the moment I walked in the door. He listened to what I wanted to pay and worked with me to get exactly what I was looking for. Very friendly and fun to work with, I would definitely recommend him to anyone looking to buy a car! :) More