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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.6
2,051 Reviews

2,051 Reviews of Kunes Buick GMC of Greenfield - Service Center

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June 10, 2023

Customer service is excellent. I'm always happy with the results. Everything is done in a timely manner More

by Rkirchoff63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

June 09, 2023

They found a mail in my right front tire and took care of fixing it right away. That was very appreciated. I only wish oil change/tire rotation would be a little quicker than 2 hours. More

by MAUREENRIEMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

June 08, 2023

It was a great experience. The work that was done was very professional and they kept me well informed on what was going on. All in all it was a very good experience. More

by SIKORSKI-W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

June 08, 2023

Polite, and efficient. Vehicle was ready sooner than expected, and washed . Receptionist was very nice. More

by daleby1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Kunes Buick GMC of Greenfield responded

Dale, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

June 07, 2023

John Paul’s provides the highest quality service. We have been customers at this dealership for years ever since we moved here, and have purchased all of our vehicles here. Great people and service m More

by CARLAMARIEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Kunes Buick GMC of Greenfield responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

June 07, 2023

Service department was up front about problems,parts and cost. The service was done quickly. And they alerted me to potential issues that could arise More

by Lday98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At John Paul's Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

June 07, 2023

Work done and GM covered it. And got a car wash to make it even better. More

by MAUREENRIEMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Kunes Buick GMC of Greenfield responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

June 07, 2023

Did the job right, and in a timely fashion. Friendly, professional service. Great job, really. More

by Coreyredd45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

June 01, 2023

worked with parts dept. They were always great to deal with. We will keep using your parts dept. More

by ELKHORNWI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Walberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2023 -

Kunes Buick GMC of Greenfield responded

At John Paul's Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and I hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

June 01, 2023

Steve is always polite and accommodating. However, my donut tire was not put away in the proper place. Also it would of been nice to know that I needed to register my tires with Michelin. More

by Sharonfrahm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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