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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.6
2,051 Reviews

2,051 Reviews of Kunes Buick GMC of Greenfield - Service Center

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June 29, 2023

I've had the car there twice. The problem has not been addressed. I've lost time and money and the issue has not been addressed. More

by sachinkchheda
Recommend Dealer
No
Employees Worked With
Solomon
Jul 03, 2023 -

Kunes Buick GMC of Greenfield responded

I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

June 29, 2023

Great service alway a relaxing atmosphere employees are always nice and friendly always quick and efficient. More

by msalvjohnson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph CariniĀ 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

June 28, 2023

Pleasant staff. Services this visit were completed quickly. Prices have gone up unfortunately. Just like everything else these days. More

by NANSAMO12
Workmanship
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca at the counter
Jul 03, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

June 28, 2023

Lynch in Burlington sent me there thinking I was getting my car fixed! But they decided to do testing on it, knowing I knew what the problem was!So $137 later to tell me what I knew little to say 3hrs later More

by rodriguezleticia065
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Steven Buczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2023

Great service and wonderful staff. Worked with Solomon today and was happy with my experience. More

by ZWIGGY13
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Kunes Buick GMC of Greenfield responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

June 26, 2023

I visit the service center whenever I need an oil change or "pit stop." Only been disappointed when the carwash is shutdown. The service personnel are always friendly, helpful and speedy! More

by roseczerwinski
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Kunes Buick GMC of Greenfield responded

I appreciate your kind words about our service team. Thank you for choosing John Paul's Buick GMC for your vehicle needs. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

June 25, 2023

The service was great. They picked me up when the car was finished. I also received a discount from a coupon. More

by Roy.rockette
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike Support
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph CariniĀ 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review, Roy! We really appreciate your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

June 25, 2023

I did not like the service that I received at all thanks very much too More

by laritaharris84
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Solomon Bunn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Kunes Buick GMC of Greenfield responded

I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

June 25, 2023

Sol was super friendly and helpful with getting me in and out with everything that was needed for my vehicle! More

by kanety12
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

June 24, 2023

Sal is always great to work with. My oil change was done less than an hour. More

by MGRAFENAUER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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