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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.6
2,051 Reviews

2,051 Reviews of Kunes Buick GMC of Greenfield - Service Center

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June 24, 2022

Very helpful, friendly and knowledgeable about the service process. Would recommend them to all my friends. More

by sredman0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph CariniĀ 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Jun 25, 2022 -

Kunes Buick GMC of Greenfield responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

June 24, 2022

We come to John Paul's because of Joe Carini. Great service. Nice people. Thank you. More

by Sdchargers822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph CariniĀ 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

June 22, 2022

Every time I need service I receive excellent service. The quality has been consistent over many, many years. Consistency over many years shows the quality of service is not a fluke. This quality of ser More

by Chavel47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris and his partner who delivered the car. Sorry, I did not note the name of the others I talked with.
Jun 24, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

June 21, 2022

I took my car in for an alignment. They wanted to fix a recall related to airbags. After it was done I started getting an airbag malfunction notification related to what they replaced. More

by JohnL123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept
Jun 27, 2022 -

Kunes Buick GMC of Greenfield responded

Hi John, this is Joe from John Paul's, I would like to speak to about your air bag problem. You can reach at 414-290-7162 or email jcarini@johnpaulsautomotive.com

June 21, 2022

Great dealer! Sol is the best. Been coming there for many years. He's always so friendly. More

by T.wilde@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to write such great feedback! Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

June 21, 2022

Great service and work i would recomend to any one who needs service on there car More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Kunes Buick GMC of Greenfield responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

June 20, 2022

The oil change went quick. Customer service was great. The car wash garage door was not working. So no free car wash.😢 More

by 4evanb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for this review! I really appreciate your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

June 20, 2022

Our 2014 terrain was in per repair as they were taking it off the rack they got in an accident with our car that had no dents no scratches on it yes they repaired it and he acted like it was no big deal beca More

by aliased
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

aliased responded

Hi, very disappointed in dealership when our car gets in A accident in your shop yes they repaired it but they acted like it was no big deal because you have a body shop it is a big deal itā€™s very uncomfortable and very inconvenience for us they have to have a rental car and xxxxxx around with this yes it got repaired but still I am very unhappy with this dealership .

June 19, 2022

Solomon does his job very well,he is knowledgeable,polite and friendly and it's a good waiting area. More

by kcdahm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to write such great feedback! Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

June 19, 2022

Pleased with the service. Had an appointment and was taken on time. Service is always great. This car is 15 yrs old and has always been serviced by John Paul. Still in go More

by JMCP3411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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