Kunes Buick GMC of Greenfield - Service Center

Service Advisor, Solomon Bunn, was very professional & friendly. Best guest area in a dealership we have been in! Service Advisor also made sure our car was washed after it was Serviced,this was a huge friendly. Best guest area in a dealership we have been in! Service Advisor also made sure our car was washed after it was Serviced,this was a huge courtesy! More

The staff at John Paul's is always wonderful! Kind, friendly, and efficient! I know my car and I are in good hands!! Kind, friendly, and efficient! I know my car and I are in good hands!! More

Scheduling was easy, and I appreciate that I was called and told what was wrong prior to any work being done. Also, they gave me a ride home, and picked me up when my car was ready. It was a great experie and told what was wrong prior to any work being done. Also, they gave me a ride home, and picked me up when my car was ready. It was a great experience! More

Excellent, thorough, knowledgeable on. Car technology, and informational on a level I can understand. Loved Rita!!! Car technology, and informational on a level I can understand. Loved Rita!!! More

The service department has the most amazing, friendly and efficient service advisors and staff I have ever experienced. Steve B. was my advisor and he was awesome. The cashiers Bree and Becca are so nice and efficient service advisors and staff I have ever experienced. Steve B. was my advisor and he was awesome. The cashiers Bree and Becca are so nice and happy as well. Will be back again!! More

Not real impressed with the quality of service that was performed, you had vehicle for two days to change the oil, get the air conditioning working and fix brakes. I get vehicle back and it was leaking oil performed, you had vehicle for two days to change the oil, get the air conditioning working and fix brakes. I get vehicle back and it was leaking oil. Come to find out that some how the oil cooler lines got damaged during repair and nothing was said. Your technician’s need to be a little bit more cognizant of what they are doing. If it would have been said before the repair was completed I would have been a little more sympathetic in this review. But to act like well your cooler lines are leaking and now need to be replaced like it was my fault does not cut it. Have to rethink about ever coming back to you for future service or vehicle purchase. More

Waited for 2 1/2 hrs for a tire rotation and balance. Did not put in proper tire pressure. Did not put in proper tire pressure. More

Very happy with the repairs made to my Buick, it looks like a new car. I was especially pleased when I picked it up & saw how clean it was, inside & out. Looked like they even polished it. like a new car. I was especially pleased when I picked it up & saw how clean it was, inside & out. Looked like they even polished it. More

Great communication, service techs were very helpful in the matter or matters I had with my truck I will always consider John Paul first!! the matter or matters I had with my truck I will always consider John Paul first!! More

The service was quick and very professional. Steven did an excellent job. I was very impressed with the service. Steven did an excellent job. I was very impressed with the service. More