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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.6
2,051 Reviews

2,051 Reviews of Kunes Buick GMC of Greenfield - Service Center

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July 24, 2022

Clean, friendly, always bring my car here for service. Easy to get appointments and the work is well done More

by Cdmuccio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph CariniĀ 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 24, 2022

They completely the work on my vehicle sooner then they were suppose to. Was very happy.. More

by Carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to write about your experience with us, Carolyn! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 23, 2022

Very pleased with my last routine service visit. My service advisor took great care of me and even had my car washed! More

by mjjones0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph CariniĀ 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to write such great feedback! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 23, 2022

I was taken right on time. Service was quick and efficient. The waiting area was clean and comfy. More

by janellecallahan27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph CariniĀ 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 23, 2022

Great service and awesome detail done on my car! Matt in the service lane and Joe Carini are exceptionally nice and helpful More

by STEPHANIE_ROULEAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph CariniĀ 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt, George
Jul 26, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 22, 2022

Everyone is always friendly , helpful , and knowledgable . This is why I have my vehicle serviced here . More

by CHAS53154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph CariniĀ 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shulttle Driver
Jul 25, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 22, 2022

The service department was outstanding! SOLOMON WAS GREAT TO DEAL WITH! He took care of my service needs on my mom's Buick! More

by asavaglio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 20, 2022

You fit me in without an appt because I had a tire losing air. I appreciated that. More

by NANSAMO12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 17, 2022

I truly appreciate the great service provided a John Paul Buick. When I arrived Salmon greeted me with these word ā€œGood Morning TONYAā€. Which made me feel like I was in the right place. I was a tad upset More

by Themphil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Kunes Buick GMC of Greenfield responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 17, 2022

I wasn't waited on very promptly even though I had an appointment. Wait time for completion of the oil change and tire rotation was the usual 1 hour and 1/2. They didn't ask if I wanted my car washed thi More

by NANSAMO12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please donā€™t hesitate to call us if youā€™d like to discuss anything in greater detail. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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