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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.6
2,051 Reviews

2,051 Reviews of Kunes Buick GMC of Greenfield - Service Center

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August 31, 2022

Easy scheduling of appointment Greeted right away by Steve Nice to have shuttle Service seemed expensive More

by edmittag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Kunes Buick GMC of Greenfield responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

August 31, 2022

The service department is always very polite and helpful. They go above and beyond to be friendly and make the customer feel important. More

by Amanda S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph CariniĀ 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

August 28, 2022

I have been coming to John Paul for years. I brought my GMC in 2014 and all service work has been did there More

by alexanderaugustus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

August 27, 2022

Always feel at home. Comfortable.Staff always friendly.Dealership clean.Work done to my satisfaction.Service staff, friendly helpful. More

by CJTJ05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Kunes Buick GMC of Greenfield responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

August 27, 2022

We were there for an oil change. Only 1 person doing intake. Work was completed and car washed. Didn't take too long, which we liked. Didn't get the name of workers, but all are More

by GOMEZMJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Kunes Buick GMC of Greenfield responded

GOMEZMJ, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

August 26, 2022

They took very good care of me and my vehicle would definitely recommend to everyone I know More

by antonalexander52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Kunes Buick GMC of Greenfield responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

August 25, 2022

Everyone that I came in contact with was very friendly & kind. The first person in the garage was even funny which was nice so early in the morning. I really liked the waiting room. I had coffee and was abl More

by DianeV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Girls that did the paperwork
Aug 26, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

August 25, 2022

We enjoyed our interaction with John Paulā€™s Buick GMC tremendously! Next time we, or anyone in our family needs a vehicle, or service, we will be back! More

by skippy-41401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review! Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

August 24, 2022

Terrible. Three hours for oil change and tire rotation. Broke bolt for tire and charged me $125 to repair. Steve told me the car was done and it would be th More

by Mueller9200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven Buczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Kunes Buick GMC of Greenfield responded

I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

August 22, 2022

Sol was very helpful and friendly. Good job! He's an asset to your dealership More

by donnaferch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

donnaferch responded

Happy with your service

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