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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.6
2,051 Reviews

2,051 Reviews of Kunes Buick GMC of Greenfield - Service Center

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July 23, 2023

I feel I get good service at the dealership. The staff is always friendly and courteous More

by dmet1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 21, 2023

I moved to a new town , needed oil change and inspection, was able to drive into service aisle and my concerns were taken care of in a reasonable amount of time with no appointment, even got to sit by the bi More

by contour200024v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph CariniĀ 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 21, 2023

Worst service Iā€™ve received from a maintenance shop in my entire life will never go back. More

by Cmj4cmj4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Solomon Bunn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Kunes Buick GMC of Greenfield responded

I would like to speak with you directly in order to better understand the circumstances youā€™ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 21, 2023

Everything was great. Service could be expedited better a little bit. It took an hour and 45 minutes for an oil change and tire rotation that was scheduled in advance. More

by ourgreatidea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Kunes Buick GMC of Greenfield responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 21, 2023

Good service,friendly body shop employees, work done within time frame as stated . Car was super clean in and out. Good job. More

by chapkljohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Kunes Buick GMC of Greenfield responded

I appreciate your kind words about our service team. Thank you for choosing John Paul's Buick GMC for your vehicle needs. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 20, 2023

Nothing but good news about this dealership. Got a flat tire, blow out, situation on a Sunday afternoon. This dealership has this awesome set-up where you can fill out paperwork detailing issu More

by Bonnrmartins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph CariniĀ 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Kunes Buick GMC of Greenfield responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 20, 2023

I was able to schedule my car and get great service from both the service tech and the repair person. More

by poprocteacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 19, 2023

Steve B. is a wonderful person to work with when car repairs are needed. We have worked with him for years and trust his confidence in the work that needs to More

by jodi.machi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for the wonderful review! It is great to know that Steve's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 18, 2023

I feel the service does an excellent job when taking care of your car or informing you on the things that will need to be done to your car soon. So far they have great customer service. More

by REGINAFAYEW07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Walberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Rouleau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Kunes Buick GMC of Greenfield responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

July 17, 2023

Every one I delt with was very courteous. I worked with Solomon and he is great More

by dmschauer2
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

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