Kunes Buick GMC of Greenfield - Service Center

Service on recall done promptly, BUT made illumination from headlights WORSE. Tech said it’s an engineering problem from headlights WORSE. Tech said it’s an engineering problem More

I received great service. It was very quick and efficient. 5 star worthy! Will go back again. It was very quick and efficient. 5 star worthy! Will go back again. More

I was charged $93. 00 for a diagnostics test which didn’t go towards the repair cost. when I asked for the diagnostics test I was told their wasn’t one because my vehicl 00 for a diagnostics test which didn’t go towards the repair cost. when I asked for the diagnostics test I was told their wasn’t one because my vehicle didn’t get put in the air (whatever that meant) I also asked for a report for any other repairs that may need my attention and was told again that a diagnostics wasn’t done. I was charged $863.00 for a ecm replacement. I asked for a itemized labor receipt and was told they don’t do those. Wow careful with this dealer their very crafty like a kind thief. Steve was my contact in the service department. More

Reps are friendly professional and provides customers with information needed for their specific vehicle. Wish techs were a little more thorough. Make sure dashboard’s warning lights off especially when with information needed for their specific vehicle. Wish techs were a little more thorough. Make sure dashboard’s warning lights off especially when connected with service that was done More

I always have good service. Staff is friendly. They were very prompt at my last visit. Loved that. Staff is friendly. They were very prompt at my last visit. Loved that. More

They have always done a good job. Staff is friendly. Took a little longer than expected but that was ok since I was home Staff is friendly. Took a little longer than expected but that was ok since I was home More

Steve and Matt in service have always been transparent and honest. They are thorough in explaining the work in a way that makes sense for non-mechanics. We have conversations that help me get to know them and honest. They are thorough in explaining the work in a way that makes sense for non-mechanics. We have conversations that help me get to know them as people, making the experience comfortable, enjoyable and confident in the work that is being done. Thank you! More

We always receive Quick and friendly service. The Dealership is very customer oriented. We live a short distance from the dealership and was taken home and then picked up when her car was done. N The Dealership is very customer oriented. We live a short distance from the dealership and was taken home and then picked up when her car was done. Not sure if this happens all the time but in this instance it made our life much easier. More

Service was great as always and staff was friendly and helpful. Thank you so much. helpful. Thank you so much. More

Came in with an urgent issue. No appointment. They took care of me fast. No problem. No appointment. They took care of me fast. No problem. More