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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.6
2,051 Reviews

2,051 Reviews of Kunes Buick GMC of Greenfield - Service Center

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October 27, 2022

John Paul's really has their act together. Service has always been on time as scheduled, great staff to work with, and repair results have been top notch. More

by GThr5145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

October 27, 2022

Dropped truck off for a airbag recall in the morning and was completed sooner than expected! More

by Casperj123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Papelbon
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Oct 28, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

October 26, 2022

The work was done quickly and accurately. They answered questions I had and made me comfortable while in the dealership. More

by CMJACOBSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

October 22, 2022

Although it took almost an hour and a half to do a standard oil change, rotate tires, winterize and take a full visual inspection of the vehicle due to forthcoming expiration of my Gold Standard servi More

by davidrado70
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2022 -

Kunes Buick GMC of Greenfield responded

Thanks for your great review, David. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

October 21, 2022

I am thankful that this well run team is in my hometown. Service has been the best one can expect! More

by WAAMSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris and John, courtesy drivers
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Oct 25, 2022 -

Kunes Buick GMC of Greenfield responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

October 20, 2022

They provided service in a timely manner. Their customer service was a good experience. Pleasant. friendly, listened, and answered the issue. More

by maria_foskett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2022 -

Kunes Buick GMC of Greenfield responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

October 19, 2022

Wonderful service was able to get an appointment quickly will definitely recommend to friends and family More

by ddjadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2022 -

Kunes Buick GMC of Greenfield responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

October 18, 2022

Answered every question I had. Completely satisfied. with all aspects of doing business with this dealership. More

by Dick Garrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2022 -

Kunes Buick GMC of Greenfield responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

October 18, 2022

The fella that did oil change recommended new tires with 25,000 miles on the car. Don't think so! More

by pattyk1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

October 15, 2022

Problem was never solved I am supposed to keep a record of when I hear this issue happening More

by KCWMACEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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