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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.6
2,051 Reviews

2,051 Reviews of Kunes Buick GMC of Greenfield - Service Center

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November 06, 2022

The staff is always friendly and helpful. They keep the inside of your car clean. Billing is easy to understand. More

by DINARAGARDENING2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to write this 5-star review! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

November 05, 2022

I trust this dealership to do right by me with the care and maintenance of my car. More

by eryan5
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Kunes Buick GMC of Greenfield responded

Thanks for allowing us to help you! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

November 04, 2022

Salamon was wonderful. Very customer service orientated. Made me feel very welcomed. Robert, the sales person is also very personable and knowledgeable. More

by tluedke58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Steffan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you so much! It was truly a pleasure to have you as a customer. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

November 04, 2022

My truck was not fixed. The problem still exists and started after having the 90k mile service maintenance work done More

by Travis.lifeteam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

November 04, 2022

Always has been a good experience in dealing with the service department. Spoke with the service manager regarding an issue and it was immediately handled in a most professional manner. More

by RIVERBOTTOMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for visiting our service department and for leaving the kind words! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

November 02, 2022

I was happy with the report of what your crew did for my car. The fella at the service desk was very friendly. More

by hmah74
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

November 02, 2022

I was Pleased with service and the communication between the auto body shop and myself More

by cobracoombs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

November 02, 2022

Work was scheduled timely and the staff was very courteous. Picked up the care and it had been washed and looked great. More

by MLDEMOSS7949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Kunes Buick GMC of Greenfield responded

We are glad to hear you enjoyed your recent visit to our service department. At John Paul's Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

November 01, 2022

John Paul Buick is reliable and does great work! Service department rocks! Customer service as awesome as well More

by diannekreutzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2022

Drove in with a problem that literally happened within blocks of the dealership. Steve graciously suggested that I leave the car overnight and they would look at it in the morning. They also provided me More

by Wantoknow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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