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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.6
2,051 Reviews

2,051 Reviews of Kunes Buick GMC of Greenfield - Service Center

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November 12, 2022

Good people, have not fixed my problem. .have to bring my vehicle back again one more time. More

by STORRES21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to contact me if you’d like to discuss anything in greater detail. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

November 12, 2022

I have always been completely satisfied with the service department at John Paul. Service advisors are professional and keep you informed. More

by Suvgrandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

November 11, 2022

I purchased my Buick LaCrosse in 2015 from John Paul’s and the car as well as the service has been great. More

by gutiermr.mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam in Service. I don’t know Adam’s last name.
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Nov 14, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for this excellent review! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

November 11, 2022

Salomon was awesome! Great service and fun to talk to. Give him a raise! Nice guy! More

by ESK954RR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the John Paul's Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

November 10, 2022

As always great service and satisfaction. John Paul only recommends maintenance that is needed. Seeing Max and Rita is a bonus. More

by Jules68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for sharing this great feedback with us. We feel our service department is what makes John Paul's Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

November 08, 2022

Always greeted and very professional. When they give you a time limited is very accurate. Service guy is very good. More

by DDRINKWATER0823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2022 -

Kunes Buick GMC of Greenfield responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

November 08, 2022

They are always ready as soon as I pull up and are friendly hospitable and reliable More

by Ewisniewski987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2022 -

Ewisniewski987 responded

Always a great experience 👍👍

November 08, 2022

Work was excellent however it took a very long time to get done. Service staff was great! At some point though my car ended up with a ding that was it present when it arrived. More

by Lbrooks26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2022 -

Kunes Buick GMC of Greenfield responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

November 07, 2022

Polite efficient service and body shop great service. Always return calls within a reasonable time period. I will recommend them an6 day. STEVE IN SERVICE AND ED IN THE BODY SHOP ARE THE BEST More

by Brownshawn817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2022 -

Kunes Buick GMC of Greenfield responded

I truly appreciate you taking the time to write about your experience at our service department. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

November 07, 2022

Professional, courteous, friendly, informative, polite staff. Efficient, competent and speedy completion of all work done. More

by Regal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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