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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.6
2,051 Reviews

2,051 Reviews of Kunes Buick GMC of Greenfield - Service Center

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December 09, 2022

It's never a chore visiting John Paul's. Every employee met is friendly and really cares about your needs. More

by kayandjelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

December 08, 2022

I received friendly, professional and most importantly very timely service when needing a new wheel and tire for my Chevy Silverado pickup truck. Special thanks to service rep Sol for his help. More

by tedhuyett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2022 -

tedhuyett responded

Looks good

December 08, 2022

Took 30 to get my keys. LOF was to be at ni charge yet was charged $70. Had to wait while service figured out. Keys should've been handed over so I could continue with More

by LORAWAGNER
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Buczak
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Kunes Buick GMC of Greenfield responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

December 06, 2022

Have had several experiences with service department, always friendly and have handled problems relatively quickly. More

by ANDREW.HUTH9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2022 -

Kunes Buick GMC of Greenfield responded

Andrew, thank you for your kind words. I feel our service department is what makes John Paul's Buick GMC special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and I look forward to seeing you for your next service appointment. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

December 05, 2022

Great customer service and timely as well. The waiting room is quite comfortable and I can get a lot done at the work stations. More

by ben.carp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2022 -

Kunes Buick GMC of Greenfield responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

December 05, 2022

I went in for my 30,000 mile maintenance, when I got there the guy quoted me over $800. Online states the service was just under $280. Needless to say I just got my oil change done. They do, do great wo More

by Russybondamic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Papelbon
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Dec 08, 2022 -

Kunes Buick GMC of Greenfield responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

December 04, 2022

I’ve been going to John Paul’s for the past seven years and have always had a positive experience. I love that the same service managers are there year after year. I guess they must be really happy with th More

by lesinmichigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

December 03, 2022

The service and attitudes are always great here. I trust them and that says a lot! More

by terilarson2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

December 03, 2022

They went out of their way to do something while we were there instead of having to come back. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Maria! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

December 02, 2022

Always treated extremely well and the work is always done well. They go above and beyond to help. More

by Curtis J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Block
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Steffan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis J Roso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Corneliuson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for visiting our service department and for leaving the kind words. We look forward to working with you again. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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