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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.6
2,051 Reviews

2,051 Reviews of Kunes Buick GMC of Greenfield - Service Center

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January 12, 2023

Got me in . Got me done in a timely manor great people had no appointment More

by fraser1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2023 -

Kunes Buick GMC of Greenfield responded

Fraser, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 11, 2023

My first time at the dealership was pleasant and the service was excellent. The price for the work I wanted was even less than the estimate. How great is that? More

by lgmke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 10, 2023

Great customer service. Service department was quick and easy check in . Went to get a transmission flush More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2023 -

Kunes Buick GMC of Greenfield responded

Rose, thank you for sharing this great feedback with us. I feel our service department is what makes John Paul's Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 08, 2023

My battery cable was disconnected during service and never secured correctly. Next morning truck did not start. I found battery cap cover under wire as if cable placed on top and cable loose. Took cap c More

by Nhitchcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic Dura knows his diesels!
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Jan 11, 2023 -

Kunes Buick GMC of Greenfield responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 08, 2023

Always fast and competent. They never overcharge and I feel confident that I will be taken care of. More

by becky18013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2023 -

Kunes Buick GMC of Greenfield responded

Becky, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 06, 2023

Fixed the no start problem as expected. Service advisor was excellent in assisting with towing, loaner car and information about needed repairs. More

by KIRSTDON55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2023 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 06, 2023

Positive interaction, was incredibly helpful to have the shuttle service. Waiting area is clean and spacious. More

by tanyamg69
Recommend Dealer
Yes
Employees Worked With
Adam and Matt
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Jan 06, 2023 -

tanyamg69 responded

Thanks for good service!

January 05, 2023

Reliable service with friendly, helpful staff. Wait time is usually at least an hour for oil change and tire rotation. More

by NANSAMO12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 05, 2023

Excellent service. The Service Department took me in right away. I made it to work on time. More

by Jackson3822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2023 -

Kunes Buick GMC of Greenfield responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

January 04, 2023

I have been coming to John Paul for over 8 years for services to my vehicle. I also purchased my vehicle at John Paul. I will continue to come to John Paul More

by Augustus Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

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