Kunes Buick GMC of Greenfield - Service Center

My wife and I recently purchased a used car from this dealership. It is a 2005 model with 3300 miles, and we noticed two dings in the door, one particuliarly large (about a quarter size) and negotiated f dealership. It is a 2005 model with 3300 miles, and we noticed two dings in the door, one particuliarly large (about a quarter size) and negotiated for them to remove the dings as part of the deal to purchase the car. It was thought that they could just pop them out. Unfortunately the larger ding they said would need major body work and paint work. In an effort "to satisfy us" they said they would pay 1/2 the cost for the repair work, which sounded reasonable. It floored us when the quoted $991.00 to remove the small dent. We decided that was extremely high and got a quote elsewhere which came in at $390.00. In other words they more than doubled their price because "they were going to pay half" ( in Wisconsin that is a crime), thinking we were gullible and would fall for there tactics. I will be filing a complaint with the Better Business Bureau soon. Stay away from these dishonest and disreputable people!!!!! More

picked up car and it was not cleaned or washed. paid 99.00 for dealer prep and tyhis service was not performed.also was shown how to operate controls [remote starter] and othe gadgets. i was a repeat cu 99.00 for dealer prep and tyhis service was not performed.also was shown how to operate controls [remote starter] and othe gadgets. i was a repeat customer, and feel the quaility of service overall not up to past services. jim bertram More