Kunes Buick GMC of Greenfield - Service Center

2016 GMC YUKON XL (My Dream Truck) I was introduced to John Paul's Buick GMC back in September 2015 looking to purchase a used or new vehicle to replace my 2006, 270,000 mile GMC Yukon. I was introduced to John Paul's Buick GMC back in September 2015 looking to purchase a used or new vehicle to replace my 2006, 270,000 mile GMC Yukon. I had done a lot of homework online trying to find a newer GMC Yukon from Wisconsin to Illinois and had no luck. I was introduced to part of the John Paul Team: Randy Zimmerman and Robert Steffan these 2 guys went way beyond there daily tasks trying to find me my next GMC Yukon but the GMC Yukon in such high demand we ended up putting a great deal together into a new 2016 GMC Acadia. I put on a lot of miles everyday 110+ and over 18 months I accumulated 60,000 miles and Randy giving me the Number 1 Driver (Client) rating for having accumulated the most miles in the Country on a 2016 GMC Acadia. I have always kept in contact with Randy over the past 18 months looking for the diamond in the rough deal of that Dream truck the hard to find GMC Yukon I so dearly wanted 18 months prior, Randy never gave up always Texting me to hang in there something will eventually come up. I happen to call Randy April 26 2016 just to check in to see what they had in inventory since I was racking up the miles on my Acadia. Randy says come over during lunch I think we got the one and to make a long story short Randy Zimmerman and his team put me into my dream Vehicle once again and now driving my awesome beautiful 2016 GMC Yukon XL SLT Crimson Red with everything but the kitchen sink putting a deal I could not pass up. I picked up the 2016 GMC Yukon on May 1, 2016 and have not stopped smiling every time I get behind the wheel thank you Randy Z. I want to also mention how The team at John Paul's always has your back and that I happen to have a mishap accidently dropping my Mobile phone on my drivers seat and the edge of the phone put a tear in the middle of my brand new seat. I was so concerned calling Randy Zimmerman the next Monday Frantic about what had happened and Randy was so compassionate saying I have a seat guy that will repair it making it look brand new and after dropping the truck off on August 3 Randy came through again and he backed it up with the seat being repaired and no worries but to get back into this beautiful 2016 GMC Yukon XL Serviced by John Paul's GMC. I recommend to anyone looking to purchase or lease a used or new car or truck that there fist stop is to visit or call the sales team Randy Zimmerman and his team Robert Steffan and a shout out also goes out to David Corneliuson in finance going out of his way to put that dream truck under my seat and the phone operators. Thank you to Randy, Robert, Dave and Sol in Service and forgot to mention that the Service Team especially Solomon Bunn are a great asset to the team at John Paul's GMC Rick More

sales My sales person Lisa is amazing. She is very outgoing, and goes beyond are expectations. Love dealing with her. I would recommend her to anyone lookin My sales person Lisa is amazing. She is very outgoing, and goes beyond are expectations. Love dealing with her. I would recommend her to anyone looking for a car. More

Rip off 7:30 am - First I Told them a few times, to call me before any work was done. Finally got a hold of someone in the service dept at 3 pm and they told 7:30 am - First I Told them a few times, to call me before any work was done. Finally got a hold of someone in the service dept at 3 pm and they told me work was done. Part was under warranty and they found rust on my brakes. I had to pay 90.00 for the brake work. What the heck? if they would have called I would have told them forget the brakes . Rip off! They needed to make something . I'm reporting them. Dont go here! More

Excellent Customer Service My Sierra recently had an serious engine problem. I contacted Sol Bunn who was outstanding throughout the process of getting my truck repaired. Sol My Sierra recently had an serious engine problem. I contacted Sol Bunn who was outstanding throughout the process of getting my truck repaired. Sol handled getting the needed repairs done and dealt with the extended warranty company on payment. Sol's great effort saved me thousands of dollars and a lot stress. Thanks to Sol and the great team at John Paul's. More

I recently had my GMC Sierra in to repair extensive accident damage. Dan Shelby and his staff did an excellent job. Due to the extent of the damage Dan Shelby had to coordinated with the insurance co accident damage. Dan Shelby and his staff did an excellent job. Due to the extent of the damage Dan Shelby had to coordinated with the insurance company multiple times. I would recommend them to anyone whether its a large or small repair. More

Love these guys! We've all had questionable dealings with garages in our lives, but I always felt that I got 'straight talk' from the John Paul team. I've been going to them for two years now, and alwa with garages in our lives, but I always felt that I got 'straight talk' from the John Paul team. I've been going to them for two years now, and always will as long as I live in Milwaukee. More

Best customer service of any type of business in a long time. Honest advice fair price and doing all the right things. Gave me a ride to and from work, checked over everything and worked with the manufact time. Honest advice fair price and doing all the right things. Gave me a ride to and from work, checked over everything and worked with the manufacturer to get all warranty work done. 6 stars if it was an option- thanks! More

I have owned my (new to me) 2008 Buick Enclave CXL (48K miles), for maybe a month. I purchased the vehicle from another dealership (non-Buick), and am the second owner. Over the month of ownership, I h miles), for maybe a month. I purchased the vehicle from another dealership (non-Buick), and am the second owner. Over the month of ownership, I had experienced sporadic 'messages' on the DIC indicating 'Park Assist Off', Traction Control Off' and/or 'Stabila Trac Off', and strange shifting of the transmission. I made an appointment at John Paul’s for Saturday 4/20, and expected to be fixed and on my way home in 1 1/2 hours. After checking my car over, it turns out that my issues were something that could not be fixed in the allotted time. I was given a 2013 Buick Enclave (just a beautiful ride) as a loaner, and sent on my way, with a request that I not worry... They worked on my car fixing, and testing for three days. I was able to pick up my car last evening, and was blown away by the phrase 'No Charge'... Seems that I was close enough to the 5 year portion of the 5 year/100K Bumper to Bumper warranty, that Jay and Sol were able to convince 'Mother Buick' to cover the costs! My issues have been resolved, the Enclave feels like a 'new' car, no more Phantom DIC messages, and free... What could be better? When I first called John Paul’s, I told them I was looking to establish a relationship with a dealer I could trust. The crew at John Paul’s really impressed me with their great work, and dedication to fixing my problems. The fact that I had never before even stepped foot in this dealership, I came away knowing I will return, if I ever need dealer service in the future. Steven B SE Wisconsin More

check engine light was on and car was idiling rough and exceleration was diminished.. service dept found problem quickly which was faulty wiring/ and bad plug. they found an extended gmc special warranty exceleration was diminished.. service dept found problem quickly which was faulty wiring/ and bad plug. they found an extended gmc special warranty on this problem and did the repair without charge.Solomon Bunn came out to the waiting area several times to update me on what the problem was, what they would do and how long it would take them to make the repair. More

Went in to have a GMC recall taken care of that I found out about thru my On Star report. The manager also notified me by email and we set up a time for late Monday morning. I got there about 10:30 a.m. a out about thru my On Star report. The manager also notified me by email and we set up a time for late Monday morning. I got there about 10:30 a.m. and was taken care of promptly. I brought a book to read, but I only got thru a few pages and the car was ready and it was washed as I asked. I was on my way before I knew it. Sandy M. More