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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.6
2,052 Reviews

2,052 Reviews of Kunes Buick GMC of Greenfield - Service Center

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August 18, 2018

REPAIR REQUIRED Very timely repair, courteous, could understand what needed to be done. Very well run service department! Would highly recommend to anyone looking f More

by mary_tillmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best, Mike Evans - Service Director

August 17, 2018

Our 2017 Acadia problem John Paul was unable to repair our 2017 GMC Acadia, which is under warranty. The Service Manager was poor listener and communicator. We were offered n More

by DJ_COWAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
August 17, 2018

Wonderful !!! Having your car detailed is ALWAYS a good thing, but it's always exceptional at John Paul. Looks like new, inside and out. They do a great job. More

by mrsmpotochnik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, in service and Chris,the customer service driver
Aug 20, 2018 -

Kunes Buick GMC of Greenfield responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Best, Mike Evans - Service Director

August 15, 2018

Perfect John paul’s Gave quick and thorough service, squeezing me in when I didn’t think I’d be able to, and completed the job fast enough to make me happy bu More

by JQSHORTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Walberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2018 -

Kunes Buick GMC of Greenfield responded

We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that our staff at John Paul's Buick GMC was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Mike Evans - Service Director

August 11, 2018

Fast,respectful,and on time. I had a great experience they told me a time and it was done on time. They were respectful honest and very fast. Car works great. More

by TWWARREN1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think his name was John
Aug 16, 2018 -

Kunes Buick GMC of Greenfield responded

TWWARREN1987, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing John Paul's Buick GMC's Service Department. Best, Mike Evans - Service Director

August 07, 2018

Service was done same day when I requested & Service was completed to my setisfection with in estimated time, I am happy & will recommend to my friends & fami More

by ichawla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Talbot
Aug 07, 2018 -

Kunes Buick GMC of Greenfield responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Mike Evans - Service Director

August 07, 2018

Easy friendly check in I have had issues with the driver's seat position being drastically changed each time I had a service visit. I mentioned this on my earlier GM reviews More

by RON_BEV_WELLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Kaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Talbot, Lisa Kaluzny
Aug 08, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for the great feedback, RON_BEV_WELLS! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Mike Evans - Service Director

August 06, 2018

great service the service department , service writers and the service techs are great which is the reason why I keep coming back to this dealership to service my Y More

by RGPYZYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Kunes Buick GMC of Greenfield responded

RGPYZYK, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at John Paul's Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Best, Mike Evans - Service Director

August 05, 2018

So fast I couldn't believe it I went in to have the links in my rear sway bar replaced and I thought it was going to take a while. I was in and out in an hour! Ther service was not More

by M_LO_21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Evans
Aug 06, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Mike Evans - Service Director

August 04, 2018

Great service The customer representative was very helpful in explaining what I had to have done and followed up with the cost and when the repairs would be done. G More

by TRALEEMARYF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2018 -

Kunes Buick GMC of Greenfield responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Mike Evans - Service Director

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