Kunes Buick GMC of Greenfield - Service Center

Service Experience I approached John Paul's with a problem that I hope to have quickly resolved. They did that, and did it well, with the cost coming in less than expect I approached John Paul's with a problem that I hope to have quickly resolved. They did that, and did it well, with the cost coming in less than expected. The service advisor, Steve Buczak, was especially helpful and a good communicator. More

A odd occurrence. I was a bit angry that I had to wait over 10 min. to have a adviser talk to me.I could see they were busy but of the two who were not on the phone (on I was a bit angry that I had to wait over 10 min. to have a adviser talk to me.I could see they were busy but of the two who were not on the phone (on computer) did not even so much as acknowledge my presence.All I would like was a someone will be with you soon.The shuttle driver was the one to get me a advisor.10 years earlier I would have left and not return.I have always had my Encore serviced here. Always have a excellent experience.I Know this was a rare occurrence.I just thought they should be aware of my feeling invisible.Otherwise it was as usual my rating was excellent.Thanks. More

Outstanding Service I went in for my second GMC complimentary oil change on my 2018 Sierra. Every one that I have ever been in contact with at John Paul’s has been over t I went in for my second GMC complimentary oil change on my 2018 Sierra. Every one that I have ever been in contact with at John Paul’s has been over the top helpful. From the lady that answered the phone to the service writer (Steve) to the check out lady. Off the charts, people to deal with! Do not hesitate to use there services! They are the real deal! More

Great experience They do have great people and they care about their customers and they keep you informed while your car is in for repair and when it’s completed They do have great people and they care about their customers and they keep you informed while your car is in for repair and when it’s completed More

Five star Love John Paul’s. I’ve purchased my last 4 cars there. There service department is awesome, they go the extra mile to figure out what the problem is Love John Paul’s. I’ve purchased my last 4 cars there. There service department is awesome, they go the extra mile to figure out what the problem is. More

ROUTINE WORK COURTEOUS SERVICE PEOPLE PROVIDING THE SERVICE I'VE COME TO EXPECT. DICK KAUL ALWAYS STOPS TO TALK TO ME IN THE WAITING AREA. ALWAYS ENJOY THE POPCORN COURTEOUS SERVICE PEOPLE PROVIDING THE SERVICE I'VE COME TO EXPECT. DICK KAUL ALWAYS STOPS TO TALK TO ME IN THE WAITING AREA. ALWAYS ENJOY THE POPCORN. THANK YOU More

Vey good customer service This was my first time at this dealership. It is clean and the people were friendly and were willing to go above and beyond their duties. Justin was This was my first time at this dealership. It is clean and the people were friendly and were willing to go above and beyond their duties. Justin was very good and when he saw that I didn't know where my oil life light was in my car, He took the time to walk out to my car and show me. Thanks Justin! More

very good received oul change, everyrhing was great, Ir took a little over an hour, however they washed my vehicle too. Good experience! Complmetary Popcorn ! received oul change, everyrhing was great, Ir took a little over an hour, however they washed my vehicle too. Good experience! Complmetary Popcorn ! Beauriful birds. More

Everything was great From check in to service to check out everything went smoothly. They explained everything that was done and anything that needs to be done including p From check in to service to check out everything went smoothly. They explained everything that was done and anything that needs to be done including providing costs so that I can plan ahead. More

Experience The reason I bring my car to the dealership is because they know what is required and the mechanics know what they are working on. The reason I bring my car to the dealership is because they know what is required and the mechanics know what they are working on. More